Customer Support Advisor, Athens, Greece[xxxxx])

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard a Danish-speaking Customer Support Advisor to join their teams in Greece to support a bank clients.

Position: Customer Support Advisor

Location: Athens, Greece

Employment type: Full-time

Remuneration: Base salary.

Duties and responsabilities:

• Handle all incoming contacts from customers of a banking company through various channels (phone, email and chat)
• Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
• Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
• Make sure that great levels of client service is delivered at all times and ensure a positive experience.

Requirements:

• C2 level of Danish and B2 English, both oral and written
• Passionate about customers and customer service
• Problem-solving skills
• Upbeat and positive attitude
• Stable internet connection
• Ability to identify, apply and explain your product and/or service expertise with clarity.

Offer:

• Excellent remuneration package
• Private medical insurance
• Unlimited contract
• Shifts Monday – Friday 9:00-19:00
• Meal cards
• Performance bonus
• A dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential

More information:

David Kennedy, [email protected]

How to apply?

Read the vacancy and apply online as soon as possible:

https://davidkennedyrecruitment.teamtailor.com/jobs/3161378-customer-support-advisor-danish


Kilde: Jobnet.dk