Customer Consultant with Danish language skills, Riga, Latvia

Strategic Staffing Solutions International (S3I) , Riga, Latvia, is looking for a Customer Consultant with Danish language skills.

The candidate

• Loves to communicate with people and find the best solution for them
• Has a good level of Danish and English (both verbal and written)
• Likes to work in a fast pace environment and with various systems
• Is eager to learn new things and develop their skills
• Is able to work in shifts (morning, day, and evening shifts as well as weekends)
• Has previous experience in customer service (at least 2 years)

Responsibilities:

• Takes care of our customers via phone and email;
• Is responsible for card support and account administration;
• Manages new orders and registrations;
• Advice our customers regarding station campaigns and products;
• Provides outbound service and follow-up calls to customers

Company offers:

• Health insurance
• Gym membership
• International experience
• Continuous development
• Annual bonus
• Relocation package (600 EUR/gross)
• Hybrid work environment
• Monthly salary from 1550 up to 1750 EUR/gross monthly (Please note that the final offer will depend on the candidate's experience level)
• Work hours could vary (9:00-17:00 for main clients, sometimes 12:00-20:00; if work on both Saturday and Sunday, then 3 workdays are days off. Work on weekends is once every 6 weeks)

Are you interested?

Apply now and send your resume in English to [email protected]

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Strategic Staffing Solutions International (S3I), Riga, Letland, søger en kundekonsulent med danskkundskaber.

Du:

• elsker at kommunikere med mennesker og finde den bedste løsning for dem
• behersker dansk og engelsk på godt niveau (både mundtligt og skriftligt)
• kan lide at arbejde i et hurtigt tempo og med forskellige systemer
• er ivrig efter at lære nye ting og udvikle deres færdigheder
• er i stand til at arbejde i skiftehold (morgen, dag og aften samt weekender)
• har tidligere erfaring inden for kundeservice (mindst 2 år)

Ansvarområder

• tager dig af vores kunder via telefon og e-mail;
• er ansvarlig for kortsupport og kontoadministration;
• håndterer nye ordrer og registreringer;
• rådgiver vores kunder om stationkampagner og produkter;
• leverer udgående service og opfølgningsopkald til kunder

Virksomheden tilbyder:

• Sundhedsforsikring
• Fitnesscenter medlemskab
• International erfaring
• Kontinuerlig udvikling
• Årlig bonus
• Flyttepakke (600 EUR/brutto)
• Hybrid arbejdsmiljø
• Månedsløn fra 1550 til 1750 EUR/brutto månedligt(Bemærk, at det endelige tilbud vil afhænge af kandidatens erfaringsniveau)
• Arbejdstiden kan variere (9:00-17:00 for hovedklienter, nogle gange 12:00- 20:00; hvis der arbejdes både lørdag og søndag, så er 3 arbejdsdage fridage. Arbejde i weekender er en gang hver 6. uge)

Er du interesseret?

Ansøg nu og send dit CV på engelsk til [email protected]

Strategic Staffing Solutions International (S3I) client is a global, international, Canada-based Fortune 500 company with over 100k employees globally and over 6 million served customers per day around the globe. It is present in 50 US states, all Canadian provinces and a number of European countries (Denmark, Sweden, Norway, Estonia, Latvia, Lithuania, and the Republic of Ireland). The company has been solidly growing for the last decade and is continuing to grow further.

Currently, they are looking for a Customer Consultant with Danish language skills for their Business Centre in Riga which provides Finance and Control, HR, Customer Contact Centre and other services for the company's offices in several countries: Denmark, Norway, Sweden, Baltic countries and Poland. Today, around 500 experts work in the Business Centre in Riga, Latvia, and more professionals are expected to join the team in the nearest future.

https://www.strategicstaff.com
Kilde: Jobnet.dk