IT Change Manager for Global IT
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Hedehusene
Job Req Number: 53359
Time Type:
Grab this chance to be part of a large, global and complex IT set-up and work with experienced colleagues to make sure our IT change processes are on point.
“Mergers & Acquisitions are an important part of our strategy – so to connect our business, we need aligned IT processes on a global scale. You’ll ensure high-quality change processes within Global IT. And as processes constantly need to be optimized, you’ll be able to contribute your ideas and make your mark on how we work,” says Tonni Nielsen, Director IT Governance.
Join our Governance team
Within our large IT Organization, Process & Master Data Governance, you will find your new Governance team. You’ll join a fantastic team, formed by enthusiastic, active and cooperative colleagues, and you will work with them to take our Change Management process to the next level. As of now, we are 3 experienced colleagues based in Poland and Denmark in charge of quality control on all our global IT change processes. Moreover, we train global IT users and evaluate the risk of IT Changes.
About this Opportunity
Welcome to the IT Change Management team. We add value by enabling efficient and scalable change management operations for the vast majority of IT initiatives in DSV. As a IT Change Manager, you’ll play a valuable role in ensuring that DSV is able to deliver changes quickly and with superior quality. As our new Change Manager, you will work with all tiers in DSV, ranging from support teams to management.
You will be responsible for:
IT Change manager with ITIL experience
We are looking for an outgoing colleague with great communication skills who can create engagement among stakeholders and build great relationships as we remain a service function to the IT organization. In a large, complex set-up, it is important that you can stand your ground, speak your mind, and use your experience to create collaboration and drive change.
Moreover, you:
Join a global IT organisation
Global IT is a growing and integral part of the operations of DSV, one of the world’s largest logistics providers. Together, we are around 2000 employees spread across various countries and regions all over the world, giving us a truly global presence.
Each day, we work to constantly achieve new breakthroughs and provide new intelligent products for our customers. We continuously utilise our knowledge and skills to enhance our technological capabilities, boost our position in the industry, and accelerate the growth and success of DSV. With talented teams, a booming innovation lab and technological portfolio, we offer our employees the chance to boost their careers by developing and exposing themselves to intelligent state-of-the-art technologies, implemented on a global scale across DSV’s vast international network.
At DSV, we play a significant role in global logistics operations as one of the world’s largest transport and logistics providers. Looking forward, we are on a mission to become a technological leader within our field, setting the standard for the rest of the industry.
Are you up for the challenge of making DSV an industry leader in technology? Then “Forward Your Career” and join us today.
DSV – Global Transport and Logistics
DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.
Read more at www.DSV.com
Time Type:
Grab this chance to be part of a large, global and complex IT set-up and work with experienced colleagues to make sure our IT change processes are on point.
“Mergers & Acquisitions are an important part of our strategy – so to connect our business, we need aligned IT processes on a global scale. You’ll ensure high-quality change processes within Global IT. And as processes constantly need to be optimized, you’ll be able to contribute your ideas and make your mark on how we work,” says Tonni Nielsen, Director IT Governance.
Join our Governance team
Within our large IT Organization, Process & Master Data Governance, you will find your new Governance team. You’ll join a fantastic team, formed by enthusiastic, active and cooperative colleagues, and you will work with them to take our Change Management process to the next level. As of now, we are 3 experienced colleagues based in Poland and Denmark in charge of quality control on all our global IT change processes. Moreover, we train global IT users and evaluate the risk of IT Changes.
About this Opportunity
Welcome to the IT Change Management team. We add value by enabling efficient and scalable change management operations for the vast majority of IT initiatives in DSV. As a IT Change Manager, you’ll play a valuable role in ensuring that DSV is able to deliver changes quickly and with superior quality. As our new Change Manager, you will work with all tiers in DSV, ranging from support teams to management.
You will be responsible for:
- Validating change tickets for our processes and governance
- Risk and quality assessment on changes
- Planning, hosting and participating in weekly Change Advisory Board meetings
- Maintaining and updating changes policies, procedures, metrics and processes that can help improve the change processes in DSV.
- Assisting technicians in creating change and standard change tickets, ensuring that installation guides and deployment steps are well described
- Working together with our Major Incident team to ensure stable operation
- Assessing post-implementation reviews on change tickets on a daily basis
- Training new colleagues in change management processes
- Participate in our yearly audit of change management
- Assisting teams in planning Service windows
- Help in analyzing and continuously improving our current change process
IT Change manager with ITIL experience
We are looking for an outgoing colleague with great communication skills who can create engagement among stakeholders and build great relationships as we remain a service function to the IT organization. In a large, complex set-up, it is important that you can stand your ground, speak your mind, and use your experience to create collaboration and drive change.
Moreover, you:
- Have some years of experience with change management and ITIL or similar industry methodologies – preferably with a certification
- Have solid experience working with and implementing change processes
- Have strong visual skills in PowerPoint and similar visualization tools to present your recommendations and findings
- Are fluent in English – Danish is not a prerequisite
Join a global IT organisation
Global IT is a growing and integral part of the operations of DSV, one of the world’s largest logistics providers. Together, we are around 2000 employees spread across various countries and regions all over the world, giving us a truly global presence.
Each day, we work to constantly achieve new breakthroughs and provide new intelligent products for our customers. We continuously utilise our knowledge and skills to enhance our technological capabilities, boost our position in the industry, and accelerate the growth and success of DSV. With talented teams, a booming innovation lab and technological portfolio, we offer our employees the chance to boost their careers by developing and exposing themselves to intelligent state-of-the-art technologies, implemented on a global scale across DSV’s vast international network.
At DSV, we play a significant role in global logistics operations as one of the world’s largest transport and logistics providers. Looking forward, we are on a mission to become a technological leader within our field, setting the standard for the rest of the industry.
Are you up for the challenge of making DSV an industry leader in technology? Then “Forward Your Career” and join us today.
DSV – Global Transport and Logistics
DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.
Read more at www.DSV.com
Information og data
Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i Hedehusene.
Jobbet er oprettet på vores service den 5.7.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Afdelingsleder
- Hedehusene
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