Retention Manager
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Herlev
The market for GRC-solution platforms, is on the verge of an exciting journey, embarking on a unmatured marked with an extensive growth potential. RISMA are therefore looking for an enthusiastic and highly motivated Retention manager to join this exiting journey. The global market for GRC software solutions is in the process of maturing from an immature level to a high paced growth setting. Join a company who is leading in Scandinavia within GRC-Software solutions. To continue to do that, they need a talented and passionate Retention Manager profile to ensure future growth on the market and within the current customer base.RISMA is a SaaS company within the GRC-field (Governance, risk, and compliance) and a Nordic market leader whose purpose is to make governance, risk and compliance easy and support customers with a platform that helps them easily track, monitor, and manage all GRC activities. RISMA has proven their value and position in the market and grown from a start up to and taken the next step as a scale up company.What you will do
The Retention Manager is responsible for ensuring the success of RISMA-Systems customers. The retention Manager will drive the awareness of RISMA- Systems best ideas, innovations, and capabilities to customers and match these to the customers’ individual need. As retention Manager, you own ultimate responsibility for the customer’s renewal and for expansion of the platform while being a trusted advisor to new and existing customers. The result is to increase customer satisfaction, retention and expansion of RISMA- systems solutions and platform.Responsibilities:Responsible for the customer’s renewal as well as expansion of the GRC platform and software solutions Develop a comprehensive understanding of the typical business challenges faced by RISMA´s customers and common objectives to appropriately map RISMA´s features and associated business benefits to address the customer’s needs Play a fundamental part in coaching customers to establish and manage their use of RISMA´s solutions Serve as a customer advocate while maintaining and driving, industry best practices and the evolution of RISMA´s product and platform functionality Develop and maintain long-term relationships with stakeholders in the account portfolio Deliver successful customers to the contract renewal cycle and, support the renewals process to minimize customer attrition Coach customers to ensure they are leveraging all available RISMA Success Services Deliver successful customers to the contract renewal cycle and, where necessary, support the renewals process to minimize customer churn Required & Preferred Skills:Relevant commercial Master’s Degree from CBS or other relevant University Minimum 2-5 years relevant work experience Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialog Preferable Knowledge of GRC solutions and product and platform features, capabilities (or other SaaS solutions) Track record of managing large, complex Digital / Technology programs in Customer facing roles, and the ability to successfully handle difficult customers or customer situations Experience with account portfolio planning and prioritization What’s in it for you?
RISMA offer you a job in a fast-growing company on an exciting journey. You will be joining a team of talented, dedicated and highly passionate people, in a dynamic and inspiring culture. Besides this you will have great coffee, tasteful lunch, and daily breakfast, not to mention the Friday bar. You will meet lots of laughs and social activities including fitness facilities at the office.Apply for this exiting position now!
The recruitment process is carried out in collaboration with the consulting company Compass Human Resources Group. If you want to learn more about this position before submitting your application, please do not hesitate to contact Research Consultant Patrick Lyon Veirum on tel.: +45 30 31 14 55, or Partner Ib Sørensen on +45 51 99 25 00. Please submit your application and CV as soon as possible, if you are interested. Applications will be processed on an ongoing basis. Please note that all enquiries will be handled with confidentiality and that we will reply to the email address from which you send your CV.Deadline for application: As soon as possible
Workplace: Herlev
Reference: 2108.012
Company: Risma SystemsContact:
The Retention Manager is responsible for ensuring the success of RISMA-Systems customers. The retention Manager will drive the awareness of RISMA- Systems best ideas, innovations, and capabilities to customers and match these to the customers’ individual need. As retention Manager, you own ultimate responsibility for the customer’s renewal and for expansion of the platform while being a trusted advisor to new and existing customers. The result is to increase customer satisfaction, retention and expansion of RISMA- systems solutions and platform.Responsibilities:
RISMA offer you a job in a fast-growing company on an exciting journey. You will be joining a team of talented, dedicated and highly passionate people, in a dynamic and inspiring culture. Besides this you will have great coffee, tasteful lunch, and daily breakfast, not to mention the Friday bar. You will meet lots of laughs and social activities including fitness facilities at the office.Apply for this exiting position now!
The recruitment process is carried out in collaboration with the consulting company Compass Human Resources Group. If you want to learn more about this position before submitting your application, please do not hesitate to contact Research Consultant Patrick Lyon Veirum on tel.: +45 30 31 14 55, or Partner Ib Sørensen on +45 51 99 25 00. Please submit your application and CV as soon as possible, if you are interested. Applications will be processed on an ongoing basis. Please note that all enquiries will be handled with confidentiality and that we will reply to the email address from which you send your CV.Deadline for application: As soon as possible
Workplace: Herlev
Reference: 2108.012
Company: Risma SystemsContact:
Information og data
Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i Herlev.
Jobbet er oprettet på vores service den 2.2.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Afdelingsleder
- Herlev
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Statistik over udbudte jobs som afdelingsleder i Herlev
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Statistik over udbudte afdelingsleder i Herlev over tid
| Dato | Alle jobs som afdelingsleder |
|---|---|
| 15. september 2024 | 3 |
| 14. september 2024 | 3 |
| 13. september 2024 | 3 |
| 12. september 2024 | 3 |
| 11. september 2024 | 2 |
| 10. september 2024 | 2 |
| 9. september 2024 | 2 |
| 8. september 2024 | 3 |
| 7. september 2024 | 3 |
| 6. september 2024 | 3 |
| 5. september 2024 | 3 |
| 4. september 2024 | 3 |
| 3. september 2024 | 3 |
| 2. september 2024 | 2 |
| 1. september 2024 | 2 |
| 31. august 2024 | 2 |
| 30. august 2024 | 2 |
| 29. august 2024 | 2 |
| 28. august 2024 | 2 |
| 27. august 2024 | 2 |
| 26. august 2024 | 2 |
| 25. august 2024 | 2 |
| 24. august 2024 | 2 |
| 23. august 2024 | 2 |
| 22. august 2024 | 2 |
| 21. august 2024 | 2 |
| 20. august 2024 | 1 |
| 19. august 2024 | 1 |
| 18. august 2024 | 3 |
| 17. august 2024 | 3 |
| 16. august 2024 | 2 |