Tax Lead Support Engineer
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København K
Maersk is achieving an unprecedented transformation in the growth of our businesses, rethinking the way we engage with customers and partners, and how the world’s trade flows across our global network. We are offering you a unique opportunity to help shape that journey and the future organization. As a part of this process, you will have an opportunity to participate with global finance transformation program while leading our growing Tax implementation engineering teams that will set the direction of the future SAP S4hane based Finance solution for this large global organization.
As Tax Lead Support Engineer, you will lead engagement within the Tax engineering and Maersk Support Teams for smooth operations within DEVOPS concept of the financial activities and balancing the change request backlog.
Maersk is operating in more than 130 countries across the world and with rapidly and constantly changing business and technology environment, Tax Support Engineer offers an exciting opportunity to participate in shaping the vision and operating the TAX solutions for Maersk group.
As an organization with global presence, joining Maersk is a wonderful and exciting opportunity for you to work with people of diverse talents & background. We offer a fast paced, challenging and truly international atmosphere with activities spread around the globe in Copenhagen, India, London, Hague and Charlotte. The environment is dynamic with focus on high performance, results, and respect for our employees. There will be the possibility of continuous professional and personal development and for gaining a professional and social network.
As a company, we are committed to growing our people. We will provide you with opportunities that broaden your knowledge and strengthen your professional & technical skills.
• We operate in a fast-paced environment utilizing modern technologies and bias toward action
• We value customer outcomes and are passionate about using technology to solve problems
• We are a diverse team with colleagues from different backgrounds and cultures
• We offer the freedom, and responsibility, to shape the setup and the processes we use in our community
• We support continuous learning, including through conferences, workshops and meetups
• Carry out various activities such as overseeing the support, maintenance and enhancement planning of assigned TAX suite technology solutions (Tax engines, ACR, PaPM, Document Compliance etc).
• Work close and guide the business and support engineers in identifying resolutions in major/minor incidents
• Manage the content upload of the Tax Engine files (coordination with business, regression testing).
• Overall ticket coordination based on dependencies.
• Continuous improvement of support process.
• Continuous reporting of status and dependencies.
• Work closely with Maersk teams and application managers for issue resolution.
• Work closely with Platform Product Owner SME for change requests/incidents prioritization.
• Experience working as SAP S/4 engineer (5+ years of experience)
• Experience in any of Tax Suite solutions is preferable ( Tax engines, PaPM, ACR, Document Compliance)
• Experience in basic ITIL knowledge
• Need to understand support processes, incidents, service requests, problems, changes, configuration items, knowledge base articles, etc.
• ITIL Foundation certificates
• Experience in working with Agile, Scrum and waterfall delivery models
• Good problem solving & communication skills
• Bachelor's Degree in IT related discipline
• Collaborative mindset across business functions
As Tax Lead Support Engineer, you will lead engagement within the Tax engineering and Maersk Support Teams for smooth operations within DEVOPS concept of the financial activities and balancing the change request backlog.
Maersk is operating in more than 130 countries across the world and with rapidly and constantly changing business and technology environment, Tax Support Engineer offers an exciting opportunity to participate in shaping the vision and operating the TAX solutions for Maersk group.
We offer
As an organization with global presence, joining Maersk is a wonderful and exciting opportunity for you to work with people of diverse talents & background. We offer a fast paced, challenging and truly international atmosphere with activities spread around the globe in Copenhagen, India, London, Hague and Charlotte. The environment is dynamic with focus on high performance, results, and respect for our employees. There will be the possibility of continuous professional and personal development and for gaining a professional and social network.
As a company, we are committed to growing our people. We will provide you with opportunities that broaden your knowledge and strengthen your professional & technical skills.
• We operate in a fast-paced environment utilizing modern technologies and bias toward action
• We value customer outcomes and are passionate about using technology to solve problems
• We are a diverse team with colleagues from different backgrounds and cultures
• We offer the freedom, and responsibility, to shape the setup and the processes we use in our community
• We support continuous learning, including through conferences, workshops and meetups
Key responsibilities
• Carry out various activities such as overseeing the support, maintenance and enhancement planning of assigned TAX suite technology solutions (Tax engines, ACR, PaPM, Document Compliance etc).
• Work close and guide the business and support engineers in identifying resolutions in major/minor incidents
• Manage the content upload of the Tax Engine files (coordination with business, regression testing).
• Overall ticket coordination based on dependencies.
• Continuous improvement of support process.
• Continuous reporting of status and dependencies.
• Work closely with Maersk teams and application managers for issue resolution.
• Work closely with Platform Product Owner SME for change requests/incidents prioritization.
We are looking for
• Experience working as SAP S/4 engineer (5+ years of experience)
• Experience in any of Tax Suite solutions is preferable ( Tax engines, PaPM, ACR, Document Compliance)
• Experience in basic ITIL knowledge
• Need to understand support processes, incidents, service requests, problems, changes, configuration items, knowledge base articles, etc.
• ITIL Foundation certificates
• Experience in working with Agile, Scrum and waterfall delivery models
• Good problem solving & communication skills
• Bachelor's Degree in IT related discipline
• Collaborative mindset across business functions
Information og data
Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 30.5.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Afdelingsleder
- København K
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