Engineering Manager - Customer Engineering (Europe)
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København K
We are a global team, and would be happy to hire in any of our European Locations!
Maersk is achieving an unprecedented transformation in the growth of our businesses, rethinking the way we engage with customers and partners, and how the world’s trade flows across our global network. Our software and technology are centre stage in creating value for our business and our customers.
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This is an extremely exciting time to join a growing and dynamic team that solves some of the toughest problems in the industry and builds the future of trade & logistics. Maersk’s Technology organisation offers a unique opportunity to impact global trade via the largest container shipping company in the world. We are a growing team of more than 30 nationalities. We focus on our people and the right candidate will have broad possibilities to further develop competencies in an environment characterised by change and continuous progress.
• We operate in a fast-paced environment utilizing modern technologies and bias toward action.
• We value customer outcomes and are passionate about using technology to solve problems.
• We are a diverse team with colleagues from different backgrounds and cultures
• We offer the freedom, and responsibility, to shape the setup and the processes we use in our community
• We support continuous learning, including through conferences, workshops and meetups.
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The purpose of this role is to lead the team in designing, configuring, and implementing storage & distribution technology solutions for new customer landing and existing customer solution enhancement/maintenance/upgrades.
Key Responsibilities include:
Within your geographic scope of ownership (Europe Region), lead your team of highly motivated solution architects and software engineers to successfully (on time and at quality) develop and deploy a continuous backlog of Configuration Change Requests, New Customer/Site Implementations, and Upgrades (technical debt mitigation).
• Provide solution sign-off on all sales/growth initiatives which includes a resource plan that demonstrates how the project would be delivered (internal and/or external resources).
• Ensure accurate visibility of progress toward agreed deliverables, and capacity constraints.
• Expand capabilities in the team to independently handle both warehouse and container depot application implementations.
• Maintain a pool of capable external consultants to be used in times of demand outstripping your own teams capacity.
Successful cross functional partnering will require understanding roles and responsibilities of various teams, ensuring your team delivers on its commitments, and holding other teams accountable for their deliverables to your team.
• Successful adoption of our Global Warehouse Implementation Framework across your team.
• Successful collaboration with Operations, Technology Infrastructure Services, Data Integration, Industrial Technology, Readiness & Assurance, Program Management, and Product Engineering.
Change Management is an important area of focus for the leaders within Maersk Technology.
• Grow and enhance the European Customer Engineering Team (currently 8HC) to independently deliver on implementations, upgrades and Level 2 application support.
• Develop your team’s expertise in deploying Korber/High Jump WMS applications, as well as our container depot application suite from LogStar.
• Support your counterpart Customer Engineering Managers in other Regions with the successful adoption of their initiatives within your team, enabling the successful role out of our Global Change Management plan.
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• Proven commercial success in warehouse management system (WMS) configuration and deployment, preferably with over 5 years direct experience with HighJump WMS products.
• Solid experience as senior engineer who has deployed WMS solutions in a position of people leadership and/or WMS implementation project management.
• Fundamental experience with open source technology and agile development/ deployment principles.
• Strong understanding of the inter-reliance between technology and operational teams for the successful deploy of warehouse management system implementations and migrations.
• Any experience in warehouse automation projects, specifically in relation to the command and status interchange requirements between a WMS and the automation WCS, would be well regarded.
Business & Technical Skills:
• Skilled stakeholder - and people manager with the ability to communicate complex messages, constructively challenge internal stakeholders.
• Ability guide engineers through successful implementation projects in a DevOps setting, including testing and deployment
• Setting and leading high performing-, skilled- and impactful teams
Other Skills:
• An excellent team player, balanced with strong autonomy and high motivation to deliver and lead
• An out-of-the-box-thinker with an open mind who is intrigued by new ideas and innovative solutions
• Working proactively to learn new technologies and is an inspiration to team and colleagues
Qualifications:
• IT or Computer Science engineering degree preferred
• Needs to have a solid understanding of agile system development - experience with coding
languages is a plus
• Fundamental managerial skills – preferably from an agile setting
• Fluent proficiency in both written and oral English
Show More
Maersk is achieving an unprecedented transformation in the growth of our businesses, rethinking the way we engage with customers and partners, and how the world’s trade flows across our global network. Our software and technology are centre stage in creating value for our business and our customers.
Show More
We offer
This is an extremely exciting time to join a growing and dynamic team that solves some of the toughest problems in the industry and builds the future of trade & logistics. Maersk’s Technology organisation offers a unique opportunity to impact global trade via the largest container shipping company in the world. We are a growing team of more than 30 nationalities. We focus on our people and the right candidate will have broad possibilities to further develop competencies in an environment characterised by change and continuous progress.
• We operate in a fast-paced environment utilizing modern technologies and bias toward action.
• We value customer outcomes and are passionate about using technology to solve problems.
• We are a diverse team with colleagues from different backgrounds and cultures
• We offer the freedom, and responsibility, to shape the setup and the processes we use in our community
• We support continuous learning, including through conferences, workshops and meetups.
Show More
Key responsibilities
The purpose of this role is to lead the team in designing, configuring, and implementing storage & distribution technology solutions for new customer landing and existing customer solution enhancement/maintenance/upgrades.
Key Responsibilities include:
Within your geographic scope of ownership (Europe Region), lead your team of highly motivated solution architects and software engineers to successfully (on time and at quality) develop and deploy a continuous backlog of Configuration Change Requests, New Customer/Site Implementations, and Upgrades (technical debt mitigation).
• Provide solution sign-off on all sales/growth initiatives which includes a resource plan that demonstrates how the project would be delivered (internal and/or external resources).
• Ensure accurate visibility of progress toward agreed deliverables, and capacity constraints.
• Expand capabilities in the team to independently handle both warehouse and container depot application implementations.
• Maintain a pool of capable external consultants to be used in times of demand outstripping your own teams capacity.
Successful cross functional partnering will require understanding roles and responsibilities of various teams, ensuring your team delivers on its commitments, and holding other teams accountable for their deliverables to your team.
• Successful adoption of our Global Warehouse Implementation Framework across your team.
• Successful collaboration with Operations, Technology Infrastructure Services, Data Integration, Industrial Technology, Readiness & Assurance, Program Management, and Product Engineering.
Change Management is an important area of focus for the leaders within Maersk Technology.
• Grow and enhance the European Customer Engineering Team (currently 8HC) to independently deliver on implementations, upgrades and Level 2 application support.
• Develop your team’s expertise in deploying Korber/High Jump WMS applications, as well as our container depot application suite from LogStar.
• Support your counterpart Customer Engineering Managers in other Regions with the successful adoption of their initiatives within your team, enabling the successful role out of our Global Change Management plan.
Show More
We are looking for
• Proven commercial success in warehouse management system (WMS) configuration and deployment, preferably with over 5 years direct experience with HighJump WMS products.
• Solid experience as senior engineer who has deployed WMS solutions in a position of people leadership and/or WMS implementation project management.
• Fundamental experience with open source technology and agile development/ deployment principles.
• Strong understanding of the inter-reliance between technology and operational teams for the successful deploy of warehouse management system implementations and migrations.
• Any experience in warehouse automation projects, specifically in relation to the command and status interchange requirements between a WMS and the automation WCS, would be well regarded.
Business & Technical Skills:
• Skilled stakeholder - and people manager with the ability to communicate complex messages, constructively challenge internal stakeholders.
• Ability guide engineers through successful implementation projects in a DevOps setting, including testing and deployment
• Setting and leading high performing-, skilled- and impactful teams
Other Skills:
• An excellent team player, balanced with strong autonomy and high motivation to deliver and lead
• An out-of-the-box-thinker with an open mind who is intrigued by new ideas and innovative solutions
• Working proactively to learn new technologies and is an inspiration to team and colleagues
Qualifications:
• IT or Computer Science engineering degree preferred
• Needs to have a solid understanding of agile system development - experience with coding
languages is a plus
• Fundamental managerial skills – preferably from an agile setting
• Fluent proficiency in both written and oral English
Show More
Information og data
Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 21.9.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Afdelingsleder
- København K
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