finnish speaking customer service coordinator for l'oréal denmark
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Frederiksberg
Randstad IS LOOKING FOR A FINNISH-SPEAKING CUSTOMER SERVICE COORDINATOR
We are looking for a new Finnish-speaking employee for L'Oréal Denmark. The position is a temporary position until the end of December 2020. L'Oréal is a world leading organization within beauty products and with a mission to provide the best cosmetic innovation for women and men. For the position as a Customer Service Coordinator at L'Oréal, we are looking for a person with an outgoing personality and a proactive attitude. It is important that you are interested in working with high-end beauty products and are able to handle complex assignments and adapt to a fast-changing work environment.
KEY JOB ACCOUNTABILITIES
As our Customer Service Coordinator, your key responsibilities will be:
• Managing the order-to-cash process for assigned customers in Finland
• Coordinating all activities from order collection to customer invoicing and taking customer-specific needs into consideration
• Ensuring that the communication flow, externally and internally, is well established
OTHER RESPONSIBILITIES
• Taking on overall responsibility for customer service for assigned customers – mostly mail correspondence
• Acting as the product expert and offer guidance on the use of all products to customers
• Order collecting via email - order processing and invoicing
• Managing customer claims, returns and credit note processes
• Internal and external communication concerning customer-specific issues
• Building and ensuring great communication and collaboration within logistics, sales and other internal stakeholders
• Proposing and implementing actions to improve the service provided to customers and efficiency of work within the customer service
• Participating in Supply Chain projects
REQUIREMENTS
• Native language: Finnish + fluent in English, it is also required that you speak either Swedish or Danish
• Ability to plan and prioritize own work efficiently and always observing deadlines and service standards
• Work experience with customer service
• Previous experience with MS Office, Excel and preferably SAP
• Being a team player and having strong communication skills
• Ability to build good relationships and working efficiently with customers and internal contacts
L’ORÉAL OFFER
• A temporary position until the end of December 2020
• An attractive salary package with a number of attractive company goods and benefits
• To be part of L'Oréal's organization and work with top quality beauty brands. Here you will be responsible for serving B2B customers with natural skincare products, beauty treatments and cosmetics.
APPLICATION
Do not miss out on this chance - apply today by sending us your resume and application in either Danish or English. We expect starting date to be as soon as possible.
Please note that Randstad is responsible for the recruitment process, and we will be conducting the interviews accordingly.
If you have any questions regarding this position, please contact Senior Consultant Marie Deleuran at [email protected] or phone: +45 2130 6036.
ABOUT Randstad
At Randstad, we support people and organizations in realizing their true potential. We do this by combining the power of today’s technology with our passion for people. We call it Human Forward.
Randstad DK is part of the international Randstad Group, which is the global leader in HR services. With more than 4,800 offices in 38 countries, we are providing work to more than 650,000 people every day.
In Denmark, we are among the leading temp and recruitment agencies with branches in Copenhagen, Aarhus, Aalborg, Kolding and Esbjerg. A position we have achieved due to our expertise in matching qualified candidates with the right job opportunities.
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Frederiksberg.
Jobbet er oprettet på vores service den 11.3.2020, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Frederiksberg
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