Knowledge Management Consultant
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Are you highly detail-oriented with a deep understanding of how to communicate complex information clearly and effectively to non-technical stakeholders? Do you have a passion for knowledge management? Here is your opportunity to join the team at askHR Denmark as a Knowledge Management Consultant in the Global People & Organization Service unit at Novo Nordisk. Join us and apply today for a life-changing career!
The Position
As a Knowledge Management Consultant, you will be an integral part of the knowledge management team, working closely with askHR Denmark (our regional service center), local authors, and various stakeholders.
Your role will involve overseeing the day-to-day operational tasks necessary to maintain our knowledge bases. In addition, you will act as the point of contact for daily operations support, extending your expertise to authors, internal and external departments, and Centers of Excellence. Your ability to provide timely and effective support will be critical to ensuring that our knowledge base is optimized for maximum efficiency.
Key Responsibilities:
• Handle day-to-day tasks in the portal, reviewing and approving articles, monitoring the use of articles, and acting on feedback.
• Provide support and guidance to authors, internal/external departments, and Centers of Excellence on article content, ensuring standardization in a tone of voice, visual identity, and clear process descriptions.
• Participate in meetings with both local and global stakeholders to ensure alignment and continuous updates of information available through the portal.
• Ensure that information conveyed via the askHR portal can be transformed into sustainable and useful knowledge across functionalities.
• Review, write, and update articles in Danish and English and provide translations
Qualifications
To succeed in this role, you have:
• A degree in communication, education science, or information management, or experience with service center support and knowledge management tasks.
• A natural flair for IT systems, knowledge base management, and data analytics.
• Experience working in a global corporate environment is preferred, with experience across business areas in HR processes being an added advantage.
• Fluency in Danish and English both written and spoken is required. Personally, you succeed when given clear tasks and have a strong sense of how to organize and manage them within a specific timeframe.
About the department
askHR Denmark supports the 24,000 Danish-employed Novo Nordisk leaders and employees within the area of HR administration, providing guidance and counseling on questions related to personnel administration and Novo Nordisk labor guidelines via the askHR service center and portal. The department consists of 44 great colleagues, working with operational HR support, projects, and HR advisory. askHR Denmark is anchored under the CVP area Global People & Organisation Services.
Join us today and play a vital role in ensuring the success of our knowledge management initiatives at askHR Denmark. Working at Novo Nordisk
At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development to manufacturing, marketing, and sales – we’re all working to move the needle on patient care.
Contact
For further information please contact Jonas Robus at [email protected].
Deadline
8 October 2023. Applications will be screened on an ongoing basis, so you are encouraged to apply as soon as possible. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.
The Position
As a Knowledge Management Consultant, you will be an integral part of the knowledge management team, working closely with askHR Denmark (our regional service center), local authors, and various stakeholders.
Your role will involve overseeing the day-to-day operational tasks necessary to maintain our knowledge bases. In addition, you will act as the point of contact for daily operations support, extending your expertise to authors, internal and external departments, and Centers of Excellence. Your ability to provide timely and effective support will be critical to ensuring that our knowledge base is optimized for maximum efficiency.
Key Responsibilities:
• Handle day-to-day tasks in the portal, reviewing and approving articles, monitoring the use of articles, and acting on feedback.
• Provide support and guidance to authors, internal/external departments, and Centers of Excellence on article content, ensuring standardization in a tone of voice, visual identity, and clear process descriptions.
• Participate in meetings with both local and global stakeholders to ensure alignment and continuous updates of information available through the portal.
• Ensure that information conveyed via the askHR portal can be transformed into sustainable and useful knowledge across functionalities.
• Review, write, and update articles in Danish and English and provide translations
Qualifications
To succeed in this role, you have:
• A degree in communication, education science, or information management, or experience with service center support and knowledge management tasks.
• A natural flair for IT systems, knowledge base management, and data analytics.
• Experience working in a global corporate environment is preferred, with experience across business areas in HR processes being an added advantage.
• Fluency in Danish and English both written and spoken is required. Personally, you succeed when given clear tasks and have a strong sense of how to organize and manage them within a specific timeframe.
About the department
askHR Denmark supports the 24,000 Danish-employed Novo Nordisk leaders and employees within the area of HR administration, providing guidance and counseling on questions related to personnel administration and Novo Nordisk labor guidelines via the askHR service center and portal. The department consists of 44 great colleagues, working with operational HR support, projects, and HR advisory. askHR Denmark is anchored under the CVP area Global People & Organisation Services.
Join us today and play a vital role in ensuring the success of our knowledge management initiatives at askHR Denmark. Working at Novo Nordisk
At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development to manufacturing, marketing, and sales – we’re all working to move the needle on patient care.
Contact
For further information please contact Jonas Robus at [email protected].
Deadline
8 October 2023. Applications will be screened on an ongoing basis, so you are encouraged to apply as soon as possible. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.
Information og data
Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".
Arbejdsstedet er beliggende i Bagsværd.
Jobbet er oprettet på vores service den 26.9.2023, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Øvrige
- Bagsværd
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