Senior Quality Professional within Recalls
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Are you ready for a challenging yet rewarding adventure? Can you envision yourself at the forefront of ensuring product quality and patient safety, managing potential recalls and coordinating with global stakeholders? Then apply now to play a crucial role in maintaining our commitment to delivering high-quality and safe products to patients worldwide! The position
The job will not be easy, but it will be fun! You will get the opportunity to work ensuring quality for our patients and the job will surely challenge and develop your business understanding. Your primary responsibility will be to drive the coordination of potential recalls in Novo Nordisk: situations where a significant product defect on a Novo Nordisk product is suspected on the market. In situations where this leads to an actual recall of products from the market, you will be responsible for ensuring fast and effective recall in close cooperation with relevant health authorities and various stakeholders across Novo Nordisk, including our affiliates around the world. Finally, you will also be involved in managing minor complex projects across the Customer Complaint Center. The job as Senior Quality Professional within Recalls gives you a thorough understanding of the Novo Nordisk product portfolio, the Customer Complaint Center (CCC) and the Recall Process. Your work will ensure high quality and safe products for the patients of Novo Nordisk, joining a team of 8 dedicated colleagues, Recall Advisors and Project Managers, and report to the Senior Manager in the CCC Recalls, Acquisitions and Projects team. Qualifications To succeed in this role, you:
• Hold an academic degree in engineering, pharmaceutical sciences, or a related natural science discipline
• Have experience with handling change requests, deviations and systematic problem solving within a pharmaceutical company
• Are an experienced user of MS Office
• Are fluent in English We will see as advantage any experience with being a part of a potential recall case or responsible for escalated deviations, project management of process improvement and compliance projects, communication to health authorities and audits and inspections. As a person you are analytical, with a calm and professional authority and have a flexible working attitude. You thrive with working across business areas, facilitating various groups and you are used to the dynamics of working in projects, being a team player and with a natural interest in quality processes and compliance. About the department
Located in Bagsværd, Denmark, the department, CCC Support, is part of Novo Nordisk Quality. The department is responsible handling of customer complaints for the entire product portfolio of Novo Nordisk. We also ensure surveillance and trending of customer complaints and effective handling of potential and actual recall situations, timely support and response to requests from health authorities globally. 35 highly skilled and dedicated colleagues strive as a team to ensure a high quality and outstanding results in a professional and challenging environment. Working at Novo Nordisk
At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care. Contact
For further information, please contact Julie Månsson, +45 30756397 Deadline
19 January 2024 We will review applications received on an ongoing basis, so do not hesitate to apply as soon as possible. You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.
The job will not be easy, but it will be fun! You will get the opportunity to work ensuring quality for our patients and the job will surely challenge and develop your business understanding. Your primary responsibility will be to drive the coordination of potential recalls in Novo Nordisk: situations where a significant product defect on a Novo Nordisk product is suspected on the market. In situations where this leads to an actual recall of products from the market, you will be responsible for ensuring fast and effective recall in close cooperation with relevant health authorities and various stakeholders across Novo Nordisk, including our affiliates around the world. Finally, you will also be involved in managing minor complex projects across the Customer Complaint Center. The job as Senior Quality Professional within Recalls gives you a thorough understanding of the Novo Nordisk product portfolio, the Customer Complaint Center (CCC) and the Recall Process. Your work will ensure high quality and safe products for the patients of Novo Nordisk, joining a team of 8 dedicated colleagues, Recall Advisors and Project Managers, and report to the Senior Manager in the CCC Recalls, Acquisitions and Projects team. Qualifications To succeed in this role, you:
• Hold an academic degree in engineering, pharmaceutical sciences, or a related natural science discipline
• Have experience with handling change requests, deviations and systematic problem solving within a pharmaceutical company
• Are an experienced user of MS Office
• Are fluent in English We will see as advantage any experience with being a part of a potential recall case or responsible for escalated deviations, project management of process improvement and compliance projects, communication to health authorities and audits and inspections. As a person you are analytical, with a calm and professional authority and have a flexible working attitude. You thrive with working across business areas, facilitating various groups and you are used to the dynamics of working in projects, being a team player and with a natural interest in quality processes and compliance. About the department
Located in Bagsværd, Denmark, the department, CCC Support, is part of Novo Nordisk Quality. The department is responsible handling of customer complaints for the entire product portfolio of Novo Nordisk. We also ensure surveillance and trending of customer complaints and effective handling of potential and actual recall situations, timely support and response to requests from health authorities globally. 35 highly skilled and dedicated colleagues strive as a team to ensure a high quality and outstanding results in a professional and challenging environment. Working at Novo Nordisk
At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care. Contact
For further information, please contact Julie Månsson, +45 30756397 Deadline
19 January 2024 We will review applications received on an ongoing basis, so do not hesitate to apply as soon as possible. You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.
Information og data
Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".
Arbejdsstedet er beliggende i Bagsværd.
Jobbet er oprettet på vores service den 14.11.2023, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Øvrige
- Bagsværd
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