Quality Assurance Manager, Digital Development
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In the role of QA Manager, you will develop the QA strategy to implement across all Product delivery squads and be responsible for ensuring that high quality software products are delivered into Production, meeting the agreed standards of quality, including reliability, usability and performance. Working closely together with agile product development squads, you will ensure excellence in how quality is delivered at each stage of the iteration build cycle within Pandora’s Digital Hub. You will champion QA, provide coaching and support for product squads and drive continuous improvement in Pandora’s QA practices.
As Manager, you will lead and develop your team of QA Testers, set goals and continuously monitor progress, as well as take a hands-on approach in the most complex areas of our digital delivery. You will also be the subject matter expert in QA practices, providing support to QA Testers and Product squads with specific challenges they encounter. Through this, you will build QA capability within the Digital Hub, continuously developing our processes, tools and ways of working.
In addition, you will lead projects and undertake tasks such as:
- Use Salesforce setup, as well as the entire landscape of supporting applications
- Manage employees within the QA team to deliver exceptional outcomes, including providing career development opportunities and ensuring continuous development for those they manage
- Take responsibility for building a vibrant QA Chapter, engaging all those with alignment to, or interest in, the practice area
- Work with product squads to understand current quality processes and implement appropriate remediation approaches when they are not in alignment with Pandora practice; support your colleagues in this regard and advocate the benefits of QA and ‘right first time’ in our Digital Hub
- Assure the quality of all delivered products, working closely with Product Managers to understand customers’ needs and acceptance criteria
- Keep up-to-date on the latest industry trends and openly share thoughts amongst the team within the Digital Hub, and more widely on standards, tools, technologies, trends and methods for QA and other relevant developments
Your new team:
Pandora is a company with a big heart that takes great pride in treating our people well. During 2020, we are undertaking a journey to build a world-class digital team to ensure that digital is at the heart of our business. Our Digital Hub is responsible for designing, delivering and operating digital products and experiences for Pandora’s global business, both online and in-store, to deliver a genuinely connected experience. You will report directly to the Director of Digital Engineering and join the Digital Development team, which is responsible for delivering on our strategic ambition to be industry leaders in digital; owning and delivering our digital product and technology vision, strategy and roadmap. We work in an informal setting, where we place emphasis on working together to solve our customers’ problems, and enjoy flexibility and entrepreneurial approaches to digital.
What is needed to succeed:
In order to shine in this role, we imagine that you have an education within Computer Science, Econometrics, Mathematics or a relevant field. It is ideal if you have an ISTQB Certification, or a similar professional qualification and experience with internal and external auditing.
In addition, you have:
- A strong track-record of successfully managing teams to define and deliver QA for large-scale, complex digital products within an agile/iterative development environment
- The ability to lead the development of QA strategies, and to recommend and implement process improvement to QA practices
- Up-do-date knowledge of quality systems, regulations, quality and problem-solving tools and techniques (e.g. SPC, DEO, FMEA, DMAIC, RCA, CAPA), Six Sigma, and risk-based management
- Good knowledge of software engineering and agile development practices, including Scrum, Kanban, BDD, TDD and automated testing
- Good knowledge of Magento, SAP and other eCommerce SaaS solutions as well as Demandware/Salesforce experience
- Understanding of the full eCommerce technology ecosystem including Digital Content, CMS, PIM, DAM, Payment, Tag Management, Web Analytics, ERP, CRM, OMS, WMS, and Fraud Management
Something about you:
You might be the person we are looking for if you enjoy managing teams to deliver on a large-scale, and are passionate about agile processes. As a natural leader, you are continuously aware of how to develop your team and their career opportunities. You are always up-to-date with latest trends, and are curious to learn and improve your understanding of processes. Communication is your forte, and you are able to engage with the wider Digital Hub to help them understand and engage with QA, as well as with senior business leaders.
Additional information:
Application deadline: April 28, 2020
Expected start date: As soon as possible
This role is based in the Pandora Global Office in Copenhagen, Denmark. Candidates should be willing to travel when needed.
Did we get your attention?
We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact:
Neil Andrews
Recruiter, Global Office HR
+44 797 378 7498
[email protected]
If you see yourself in the position and would like to become a part of Pandora’s future . We look forward to hearing from you!
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.
Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.
About Pandora
Pandora designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries on six continents through more than 7,500 points of sale, including more than 2,700 concept stores.
Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora employs more than 26,000 people worldwide of whom more than 11,500 are located in Thailand, where the Company manufactures its jewellery. Pandora is publicly listed on the Nasdaq Copenhagen stock exchange in Denmark. In 2018, Pandora’s total revenue was DKK 22.8 billion (approximately EUR 3.1 billion).
Information og data
Denne ledige stilling har jobtypen "Produktchef", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 3.3.2020, men kan have været deaktiveret og genaktiveret igen.
- Produktchef
- København
- Tirsdag den 28. april 2020
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