Digital Product Designer

Maersk is the largest shipping and container logistics company in the world. A $40bn organization with over 85,000 people, we ship roughly 20% of the world’s container freight. We’re bringing our organization together to become an integrated container shipping and logistics company, fundamentally re-thinking how we do business while improving our customer experience as a core priority.

Technology systems are an integral part of this change. We're re-crafting both our customer-facing systems as well as our data-intensive operational ones, to provide outstanding services and experience to our customers.

To reach this goal we need a Product Designer to help shape this transformation.

We offer

By joining Maersk Technology, you will embark on a great journey with career development in a global organization. You will gain broad business knowledge of the company’s activities globally, as well as understand the complexity of how Technology supports the transport and logistics business worldwide.

You will be exposed to a wide and challenging range of business issues through regular engagement with key stakeholders across several management levels within Maersk.

You will work and communicate across geographical and cultural borders that will enable you to build a strong professional network. We believe people thrive when they are in charge of their career paths and professional growth. We will provide you with opportunities to broaden your knowledge and strengthen your technical and professional foundation.

By choosing Maersk, you join not only for the role but for a career. From here your path may take you towards extended responsibilities within Maersk Technology

As Maersk Technology, we aim to be a world-class professional technology organization that delivers business value through automation, standardization, and innovation. We believe in empowerment where each of us takes ownership and responsibility for developing and implementing new ways of working.

At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Key responsibilities

You will join the StarConnect product, focused on digitizing our 700+ vessel fleet to help vessel crews and shore staff make better fuel calculation/savings to reduce CO2 emissions and improve route calculation. You will have access to data extracted from IoT sensors and you will help make sure that data is clear to the vessel crew and to shore staff by applying your craft to create a cohesive experience to users across various touchpoints. As a Product Designer, you will be working across the design cycle, helping generate a detailed understanding of our users' needs, collaboratively generating conceptual and detailed designs, and validating them.

You'll also be part of a larger experience design community inside Maersk global experience design community, working alongside our organizational owners, service designers, user researchers, engineering teams, and more. You will conceptualize both incremental and disruptive change, supporting those concepts with evidence of viability.

We are looking for

Are you looking for an opportunity to have a greater impact beyond the product? Maersk Technology is striving to advance our product design process and continue to build an organization that develops strong collaboration and thought leadership. As part of the design community, you will help contribute to growing our skillset and seeing chances to define standard methodologies from both a technical and process point of view.

In summary, you will need to:

• Take conceptual ideas and define them into a useful and valuable product experience.
• Work independently with direction from the Product Design Lead on your team.
• Collaborate with Product Owners, Engineers, and other partners to craft an intuitive, cohesive, and delightful experiences from product conception to launch.
• Rapidly develop site maps, user flows, wireframes, mocks, and production-ready specs. You will be responsible for the entire design process for your team.
• Collaborate with the rest of the design community within Maersk to ensure a consistent and cohesive experience across Maersk products.
• Ensure product design deliverables adhere to high design standards.
• Provide and solicit feedback from other designers to continually raise the bar of quality.
• Contribute and be an active participant in the evolution of Maersk’s design system.
• Build a deep understanding and passion for the core user challenges that we are trying solve
• Experience in partnering with Product Owners, Subject Matter Experts and other stakeholders to identify user research needs and conduct usability tests.
• Occasional travel to users locations, both in Maersk offices and on vessels to conduct user research and share insights with the product team

Qualifications

• BA/BS in HCI, Product Design, or a related field.
• 2-5 years of experience with responsive desktop and mobile experiences, product, interaction, and information design.
• An understanding of user-centered design principles.
• Expert knowledge of any of these design tools: Sketch, Figma, Axure and Invision; coding skills is a plus.
• Experience in responsive design.
• Experience working in an agile development process and/or Iterative UX environment a plus.
• Experience working with design systems a plus.
• Excellent problem-solving skills and familiarity with technical constraints when designing for multiple platforms.
• Proven ability to collaborate and to communicate ideas and design rationale.
• A strong and clean visual design sense.
• Be happy in an environment that is undergoing large change.

We’d like you to provide a portfolio with real-world experiences demonstrating a full spectrum of design thinking, visual, and interaction design experience.