Product Manager, Enablement Services
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København
Description
We’re looking for an experienced Product Manager, Enablement Services, to join our Managed Cloud Product Management team in our Copenhagen office. You will help lead the evolution and development of our Managed Cloud Premium and Managed Cloud Standard service offerings. You will be responsible for organizing, prioritizing and assessing the work of one or more scrum teams.
We will give you the ability to use your skills and expertise in a fast-paced, challenging, and international environment. You’ll become part of a talented and dedicated team working in a fun and dynamic culture. We nurture the opportunity for career growth into architecture, analysis, project management and development team leadership. We strive to develop innovative technologies that will be used by the world’s best-known companies. We hope you can join us in creating and innovating one of the most user-friendly content marketing tools on the market.
Your responsibilities
- Contribute to the product strategy and develop supporting release plans to advance the service level of the Managed Cloud offerings.
- Working collaboratively with other Product Managers, Cloud Operations, and Cloud Automation to define standard service levels and the tooling to meet compliance with service level agreements.
- Champion the product with Sales and Marketing and act as a Subject Matter Expert (SME) as needed.
- Preparation for and active participation at SAFe Program planning
- Current (N) release execution and future (N+1) release planning
- Contribution to and approval of release-related artifacts, including, but not limited to: Training, Documentation, and Marketing Collateral.
- Participation in team/system demos and retrospectives
- Reporting on service adoption and generating programs to increase adoption of new service offerings
- Engaging with the Sitecore community to gather feedback and ideas for future releases and product improvements
Technologies we work with:
- ASP.Net, Web API's
- Hosting: Azure, Docker, Kubernetes, Ansible, Terraform, etc.
- Tools: Telemetry, ServiceNow, Jira, Confluence, Azure DevOps
Requirements
Qualifications
- Bachelor’s or Master’s degree or equivalent experience
- Excellent knowledge of English is required, both oral and written
- 3 + years experience as a Product Manager or a similar role in product development
- Familiarity with SAFe and Agile principles
- Sitecore product knowledge
- Hands-on experience working with technical support teams in the cloud or hosting industry
- Technical background with knowledge of software development and web technologies
- Experience with Microsoft Azure and other Cloud services
- Experience in defining technical support services and service level agreements
- Experience with backend billing systems
- Experience with subscription services and invoicing
- Team spirit and good communication skills
- Good organizational skills
- Ability and comfort working with multiple time zones and locations
- Team player
We offer you
- A unique opportunity to play a key role in Sitecore’s international growth journey
- Opportunities for career development
- Fantastic colleagues and a work culture you can believe in
- A social working environment with many event opportunities through our ”Siteclub” employee association
- Great location in central Copenhagen
Who We Are
Sitecore has been awarded EY Entrepreneur of the Year for Denmark and has been named the “Best IT Company in Denmark” by Computerworld Magazine.
Sitecore is the global leader in digital experience management software that combines content management, commerce, and customer insights. We are the first end to end solution covering the entire content life cycle - from planning and creating content to delivering personalized experiences in real time and at scale across every channel.
Sitecore delivers highly relevant content and personalized digital experiences that delight audiences, build loyalty and drive revenue. With Sitecore’s platform, marketers can own the experience of every customer that engages with their brand, across every channel. More than 3,500 of the world’s leading brands – including American Express, Carnival Cruise Lines, easyJet, and Heineken – trust Sitecore to help them deliver the meaningful interactions that win customers for life.
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.
Our employees are our foundation. Sitecore is built upon a diverse group of passionate, innovative, and collaborative individuals located across four continents and over 20 countries. The Sitecore values of Foster Collaboration, Push Boundaries, Take Ownership, Cultivate Community, and Customers First are what drive and unite us across the globe. Learn more about the Sitecore values here: https://www.Sitecore.com/company/our-values
Information og data
Denne ledige stilling har jobtypen "Produktspecialist", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 11.3.2021, men kan have været deaktiveret og genaktiveret igen.
- Produktspecialist
- København
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