Supplier Quality Management - Global Quality

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Supplier Quality Management - Global Quality


Do you want to be part of a global company that develops and markets some of the most advanced hearing devices in the world? Are you driven by a strong purpose, and do you want to make a true difference for thousands of people with a hearing loss worldwide?

Then we have the perfect position for you in the Hearing Aid group of Demant working with our suppliers.

You are KEY in ensuring high quality in Supplier deliveries
In your new job you will be a part of the Supplier Quality Manager team located in Demant’s headquarter in Smørum, just outside of Copenhagen. You and your SQM colleagues ensure, Demant’s suppliers deliver according to specification and meet the quality requirements. The SQM team is part of the Quality organization consisting of 250 employees globally.

You will work with suppliers worldwide ensuring high supplier quality for our Hearing Aids and accessories. You will do so by participating in supplier approvals, qualification of new supplier components and by facilitating reliability tests at suppliers and conducting supplier audits.

Furthermore, you will be responsible for the supplier quality in development projects for our Hearing Aids and accessories within the areas of new: Metal parts, Electronic Manufacturing Services (e.g. chargers), power suppliers, batteries and electronic parts for Hearing Aids and accessories.

Join Global Quality at Demant
Taking on the role, you will be a part of a dynamic working environment, working closely together with our Quality, HW R&D and Purchase teams to bring the best and reliable Hearing Aid products and accessories to the market. In this way, your work is an important contribution to secure our high product quality and new technology development in Demant.

You will be reporting directly to the Director of Supplier Quality Management who also has the managerial responsibility. Below you will find some of the most relevant tasks of the job.

Take on the following tasks

  • Be responsible for supplier quality in development projects for our Hearing Aids and accessories within the areas of new: Metal parts, Electronic Manufacturing Services (e.g. chargers), power suppliers, batteries and electronic parts.
  • Participate in approving new suppliers and maintaining supplier approvals (i.e. get Quality agreements signed, request QMS certificates and conduct QMS audits).
  • Conduct supplier Quality System audits and Process audits according to ISO9001 and ISO13485.
  • Create reliability specifications and ensure suppliers test accordingly.
  • Manage your deliveries for development projects in timely manner.
  • Create transparency on supplier quality to relevant stakeholders by delivering clear status.
  • Monitor supplier quality performance.
  • Handle supplier quality issues by taking appropriate actions towards supplier, e.g. root cause analysis and verification of corrective action.
  • Stakeholder management: Suppliers, Quality, Purchase department, various technical departments, our production.

Furthermore, you can expect around 20-40 days per year of traveling conducting supplier audits.

Good experience in supplier quality management
As a minimum we expect that you have a relevant BSc degree within engineering plus experience with several of the above listed tasks.

Having a good quality mindset is essential. This you combine with knowledge, and experience within quality assurance and regulated standards. You have several years of working with suppliers and have conducted suppliers’ audits. If you have a lead auditor certificate and worked in the medical device industry it is a plus. If not, we will give you the training needed.

When it comes to personality, you are self-driven and combine this trait with excellent coordination and collaboration skills and you are a strong communicator both in English writing and verbally. Moreover, you thrive navigating in a larger international organizational setup with many stakeholders. Your colleagues show confidence in you because you possess a high personal integrity and ample people skills.

Why should you choose us?
Joining us, you will get the opportunity to work with something that matters! What we do makes a huge difference for people, and we constantly strive to improve ourselves.

This is how we win as individuals, as teams and as a company! And we want you to win as well.

It is important to know that everyone in our organization makes a difference. You will make a difference at organizational levels and most importantly at customer and end user level, helping hearing impaired people. This is simply why we are here.

Want to join us?
Kindly submit your application as soon as possible but no later than September 4, 2022, as we’re going to interview candidates on an ongoing basis. We only accept applications via our online recruitment system.

At Demant we value diversity, equity and inclusion (DE&I) and we are committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of ethnic background, personality, age, gender, and education. Diversity is part of our cultural DNA. Women in STEM areas are particularly encouraged to apply, as Demant supports United Nations Sustainable Development Goal 5 on gender equality.

If you would like to hear more about this job opportunity, you are welcome to contact Director of Supplier Quality Management Jacob Heide Schau at +45 20 70 07 23.

We look forward to hearing from you.

About Demant

Demant is a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to hearing care all over the world, Demant is active and engaged. A growing business in intelligent audio solutions for gaming and office communication is also a significant part of the Group.
The Demant Group operates in a global market with companies in more than 30 countries, employs more than 15,000 staff and generates annual revenue of DKK 15 billion. Our products are sold in more than 130 countries where we create life-changing differences through hearing health.


Information og data

Denne ledige stilling har jobtypen "Produktspecialist", og befinder sig i kategorien "Kommunikation, marketing, salg".

Arbejdsstedet er beliggende i Smørum.

Jobbet er oprettet på vores service den 16.8.2022, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
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