Project Manager
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Are you a dynamic and results-driven individual with a passion for process enhancement? Do you thrive in a collaborative environment and are ready to shape the future of complaint handling? Looking forward to use your project manager toolbox? Then this role is tailor-made for you, read more and apply now! The position Customer Complaints (CC) is seeking a highly motivated and experienced Project Manager to drive the improvement agenda for the customer complaint handling process. The candidate will get the opportunity to lead projects, develop new processes and procedures in close collaboration with colleagues in the department and the management team. You will partner with a wide variety of stakeholders within the organization, ranging from affiliates across CC departments to investigators worldwide in order to deliver critical problem solving and/or decisions. Besides leading key projects and initiatives, other key responsibilities will be to: Collaborate with the CC Stakeholders to plan, execute, and finalize projects according to strict deadlines Define project scope, goals, and deliverables in collaboration with management, Steering Groups (StG) and stakeholders Lead the project team and manage resources, including coordinating internal and external resources to ensure flawless execution of projects Monitor project progress and performance, providing regular project status reports to stakeholders, StG and management Effectively manage project risks, issues, and changes to ensure successful project outcomes Moreover, you will implement project management best practices and methodologies to ensure efficiency and quality in project delivery; fostering an environment that encourages scientific thinking and continuous learning and improvement. Finally, through analysis of business, process, and systems performance you will identify improvement opportunities and challenge current state to meet the high aspirations for the future. Qualifications We are looking for someone that can manage multiple projects simultaneously, has great interpersonal skills that allow them to communicate content in a simple way and get stakeholders on board. To succeed in this role, you: Hold a master’s degree within engineering, chemistry, pharmacy, business management or project management Have proven professional experience with project management Have gained said experience in a highly regulated industry like pharmaceuticals, food or finance Have solid analytical skills and experience in analyzing complex business issues Are fluent in written and spoken English It will be seen as an advantage if you have experience with LEAN, digital technologies and curiosity for innovation. As a person, you are comfortable with taking initiative proactively and have a strong personal drive and dedication with a ‘can-do’ attitude. You are curious about the processes and people you work with, and have a burning desire to learn new things, being able to demonstrate attention to detail and structured in your problem-solving approach. The perfect fit for your team is a team player within a diverse group of colleagues with a good sense of humor. About the department
In CC, we are the ‘voice of the patient’; recording, investigating and responding to customer complaints globally for both marketed and clinical products. We are more than 100 colleagues Denmark, USA and India and are part of the Novo Nordisk Quality organization. You will be sitting in a newly established CC Projects team, consisting of project managers responsible for strategic projects and for new product entry. You will be reporting to the Manager of CC Projects, based in Bagsvaerd, and will be working closely with the managers and colleagues across the departments. Working at Novo Nordisk
At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care.
Contact
If you have any questions about the job, please do not hesitate to call Manager Amra Curevac at +45 3077 6378. Deadline
21 July 2024 You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.
In CC, we are the ‘voice of the patient’; recording, investigating and responding to customer complaints globally for both marketed and clinical products. We are more than 100 colleagues Denmark, USA and India and are part of the Novo Nordisk Quality organization. You will be sitting in a newly established CC Projects team, consisting of project managers responsible for strategic projects and for new product entry. You will be reporting to the Manager of CC Projects, based in Bagsvaerd, and will be working closely with the managers and colleagues across the departments. Working at Novo Nordisk
At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care.
Contact
If you have any questions about the job, please do not hesitate to call Manager Amra Curevac at +45 3077 6378. Deadline
21 July 2024 You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.
Information og data
Denne ledige stilling har jobtypen "Projektleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i Bagsværd.
Jobbet er oprettet på vores service den 8.7.2024, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
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