Design and deliver best practice CRM solutions for our Retail Business

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Design and deliver best practice CRM solutions for our Retail Business


Is it time to get a career that actually matters? A career where you TRULY contribute to the life quality of people worldwide. Where success is not just a matter of making MORE money, but about giving something back to people worth so much more!

Guess what! You have found the right place! We are expanding our department of commercial applications and are therefore looking for a new Senior Dynamics CRM Application Consultant to design and implement our CRM solution for our retail business.

You design and deliver best practice CRM solutions

In your new job, you will be the pivotal anchor point for ensuring the lifecycle management of applications regarding our Retail Dynamics 365 CRM Suite, covering areas such as demand planning, solution architecture, build/release, operations and support. It is essential that you manage a holistic overview of the entire process, while ensuring excellent quality and pace in all deliveries. A primary objective as our Application Consultant you will be deeply involved in designing and delivering best practice solutions, to ensure that the CRM MS solutions support our retail business.

We are super proud of our ambition to deliver high-end marketing CRM solutions within the field of hearing healthcare – and we hope you share our dedication. Running and improving our retail business is a team effort – and we want everybody to feel part of the family and share their thoughts when we deliver advanced solutions to our many retail clinics around the world.

We are no better than the people we have

Performance is KEY. CRM solutions for our retail business require the best possible skills. The use of our solutions within Retail stores spans the globe and we expect you to focus on usability and have the skills to understand and align with our customers and their operational use of the solution, in order to generate new ideas and provide an excellent user experience.

You get a unique chance to excel when you perform the following tasks:

  • Focus on solution usability
  • Development and improvement of the Dynamics CRM 2016 Solution Setup
  • Stakeholder management in context of design and implementation of best practice solutions
  • Facilitating the development process with an overall objective of harmonizing and consolidating the business application platforms

On top of this, if you have experience from working as a Scrum Master it is an advantage. Experience with Azure environments and services-based applications is also a head start.

Join our global CRM team

You will join a well-integrated team consisting of 5 people on-site at our headquarters in Smørum near Copenhagen and 4 people in India. You will be working very closely with other units within the Retail Program that constitutes our retail solutions. You will report to the Vice President of Commercial Applications Timo Larsen and be part of a global division. You will also be a valued colleague in the IT organization, where you as part of Commercial Applications division will have a broad interface to architects from different areas, developers and management - whose role is to support your daily line of work, development and wellbeing.

Our respect goes for both professionalism and work/life balance, which calls for flexible working conditions and teamwork-based knowledge, curiosity and trust.

The heart in the right place – and a nose for excellence in CRM Marketing solutions!

In order to be able to perform in your new position, we imagine that you probably have experience as an Architect, Functional Consultant or Developer for Microsoft Dynamics 365 CE and a genuine interest in working with business and IT development in a Global Enterprise.You also have a minimum of 3 years of experience with Microsoft 365 CRM.

As a person, you are excellent at stakeholder management. You are easy going and able to communicate clearly with colleagues at all levels – no matter where they are based in the World and we hope to see this in you from day one.

Win win

Joining us, you will get the opportunity to work with something that matters! What we do makes a HUGE difference for people, and we constantly strive to improve ourselves.

This is how we win as individuals, as teams and as a company! And we want you to win as well.

It is important to know that everyone in our organization makes a difference. You will make a difference at organizational levels and most importantly at customer level, helping hearing impaired people - this is simply why we are here.

Want to join the team?

Then send your CV and job application as soon as possible.

Please be aware that we only accept applications through our online recruitment system.

The job add all will be offline as soon as we have found the right candidate.

If you would like to learn more about the details in the job, you are welcome to contact Brian Vergmann – Solution Architect (e-mail: [email protected]).

We are looking forward to hearing from you.

About Demant

Demant is a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to hearing care all over the world, Demant is active and engaged. A growing business in intelligent audio solutions for gaming and office communication is also a significant part of the Group.
The Demant Group operates in a global market with companies in more than 30 countries, employs more than 14,000 staff and generates annual revenue of DKK 14 billion. Our products are sold in more than 130 countries where we create life-changing differences through hearing health.


Information og data

Denne ledige stilling har jobtypen "Softwareudvikler", og befinder sig i kategorien "Informationsteknologi".

Arbejdsstedet er beliggende i Smørum.

Jobbet er oprettet på vores service den 5.2.2020, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Softwareudvikler
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