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Guest Relations Manager - Villa Copenhagen, Copenhagen

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København V



Want to be a part of a fantastic adventure?
Villa Copenhagen is a venue unlike any other and soon we will open as a new social scene in Copenhagen allowing the past, present and future to come together in an inspiring and playful ambience. Want to join the adventure?
We are now looking for our Guest Relations Manager. We are looking for an authentic, adventurous people person that together with the team in front of house loves to create memorable experiences for our guests. You always gladly respond to requests for information about Villa Copenhagen as well as the city we love.

Being Guest Relations at Villa Copenhagen you are responsible for the everyday work in our front of house. You are together with our Front of House Manager and the other supervisors in charge of the service quality and that the daily operations work smoothly both for guests and colleagues. We are planning a front of house like nothing you have never seen before, to manage that we need a team of people that dare to challenge the ordinary and do things differently. You are a natural communicator with great ability to listen. You have a solution-oriented approach together with your positive mind-set. You walk the talk and take the lead when needed.

To focus on pre-opening:

  • Establish procedures for the department in good time in line with business requirements
  • Make sure that the departments employees are given training in all areas required before opening, so that they can deliver excellent quality internally and towards our guests right from the outset


    • Responsibilities:

  • Managing the daily operations
  • Together with your team being visible for the guest at all times
  • Together with our Front of House Manager assisting on all aspects of the department including operations, planning, procedures and staffing the front of house team
  • Contribute that short and long terms goals are achieved and the department works efficiently and that high standards are met to exceed customer expectations
  • Ensure that your colleges has an everyday wellbeing, has the opportunity to grow and that being part of this team is much more than a work


    • We offer:

  • Salary package where pension and health insurance included
  • The opportunity to grow and develop in an inspiring environment
  • A job in an organization, where People, Planet and Profit goes hand in hand - and where we report on the triple bottom line
  • Company benefits and great discounted room rates for yourself, family and friends within Nordic Hotels & Resorts and Nordic Choice Hotels
  • Together with a team of dedicated and passionate people, you have the chance to put your very personal imprint and create a Villa Copenhagen that you - and we - are proud to be part of. A preferred place to work. We come from very different backgrounds and we love how that diversity positively influences our work


    • Are we the perfect match?
    You are reporting to our Front of House Manager. Recruiting process during January, starting date in March 2020.

    The position in full time and you work morning, evening and weekends.
    Please apply by uploading your application and CV. Upload already today and no later than 5 January 2020.

    The Villa story
    Villa Copenhagen is Copenhagen's new luxury hotel located in the old Central Post Building from 1912. The hotel opens in April 2020 with 390 rooms in magnificent settings with a vibrant and intimate atmosphere - a place where old European charm and Copenhagen boldness meet. Villa Copenhagen is going to be Copenhagens new attraction, this is where diversity lives and where you find the perfect setting for meetings, co-working, entertainment, pop-up activities, events, modern design, art and drinks with friends.
    We live by our values - Contrast, Conscious Luxury and Happiness. These values form our daily lives at Villa Copenhagen as well as guide us towards our goal of being the best hotel for the world. To bring people together while limiting our environmental footprint and inspire our surroundings to push the boundaries for responsible business and life.


    Information og data

    Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".

    Arbejdsstedet er beliggende i København V.

    Jobbet er oprettet på vores service den 20.12.2019, men kan have været deaktiveret og genaktiveret igen.

    Rapportér
    Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
    • Afdelingsleder
    • København V
    • Søndag den 05. januar 2020
    Rapportér

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