IT Supporter & Service Lead
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København K
Are you an experienced IT Supporter with a flair for process optimisation? Do you see yourself in a split role, where you spend half of your time as a local IT Supporter at one of our brands, Merkle, and the other half as a Service Lead for dentsu across multiple markets? Then keep reading.Job Title:
IT Supporter & Service LeadJob Description:
Our offer
Benefits:
Working at dentsu
dentsu is a leading global agency network covering 145 markets. Here in Denmark we are more than 650 people working in our three locations; Christianshavn, Vesterbro, and Aarhus.
dentsu Denmark is also a part of dentsu Northern Europe, which means that the IT department works together with colleagues in other Scandinavian countries, Benelux and the Baltics.
Claus Damgaard, Head of IT Support, Northern Europe, has the overall responsibility across these markets, and 50 % of your time, you will spend supporting Claus Damgaard in improving the existing IT processes across the dentsu Northern Europe.
Merkle
For the remaining 50 % of your time, you will work as an IT supporter at one of dentsu's four brands, Merkle.
In the role of IT Supporter, you will solve daily tickets and provide onsite IT support to our 300 end-users at Merkle. You will work with our three other IT Supporters in Denmark, who are divided among the three locations. Each has its own location to service but we help each other when needed.
Your tasks can involve everything from starting trouble to a black screen to login issues. Together with our local IT Supporters in Denmark, we do also have our Global Helpdesk which helps solve tickets from the users.
Your responsibilities include:
You will report to Claus Damgaard.
Qualifications
We expect you to tick these boxes:
Additional information
Please send us your CV or an updated LinkedIn profile.
There is no application deadline, finding the right candidate is more important to us than a speedy process. We remove the job ad when filling the position.
For any questions, contact Tine Moe, Senior Talent Acquisition Partner, by mail: [email protected].
dentsu does not discriminate against job applicants based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
Location:
København KBrand:
DentsuTime Type:
Full timeContract Type:
Permanent
IT Supporter & Service LeadJob Description:
Our offer
- A job where you get to work with some of the best people in the industry in their specific craft, whether that is software developers, sales profiles, digital strategists, etc.
- An exciting workplace with a strong culture of companionship and team spirit
- A strong IT Support team who values top-notch IT assistance to our co-workers
- A diverse, equitable, and inclusive workplace
Benefits:
- A nice pension scheme + health insurance
- Weekly Friday bars (yup, your weekend buzz is on us!)
- Daily-cious breakfast and lunch from our in-house chefs
- An unlimited amount of coffee, tea and supportive colleagues
- Wine tasting club, running club, game nights, grand parties, fun events
Working at dentsu
dentsu is a leading global agency network covering 145 markets. Here in Denmark we are more than 650 people working in our three locations; Christianshavn, Vesterbro, and Aarhus.
dentsu Denmark is also a part of dentsu Northern Europe, which means that the IT department works together with colleagues in other Scandinavian countries, Benelux and the Baltics.
Claus Damgaard, Head of IT Support, Northern Europe, has the overall responsibility across these markets, and 50 % of your time, you will spend supporting Claus Damgaard in improving the existing IT processes across the dentsu Northern Europe.
Merkle
For the remaining 50 % of your time, you will work as an IT supporter at one of dentsu's four brands, Merkle.
In the role of IT Supporter, you will solve daily tickets and provide onsite IT support to our 300 end-users at Merkle. You will work with our three other IT Supporters in Denmark, who are divided among the three locations. Each has its own location to service but we help each other when needed.
Your tasks can involve everything from starting trouble to a black screen to login issues. Together with our local IT Supporters in Denmark, we do also have our Global Helpdesk which helps solve tickets from the users.
Your responsibilities include:
- Prepare users
- Install new Mac/PC’s
- Support for Windows 10, OSX, Mojave, Big Sure & Monterey, AD
- Maintain printers, AV-equipment, internal applications, etc.
You will report to Claus Damgaard.
Qualifications
We expect you to tick these boxes:
- You have 3+ years of experience in IT Support
- You have experience supporting both Mac- and Windows users (Mac OSX & iOS + Windows 10)
- You are a good communicator – both orally and in writing
- You are used to navigating in a high-performing environment. Preferably, you have experience with a large organisation serving many users.
- Image deployment, primarily JSS / Dep for Macs and Microsoft SCCM for PC
- AD maintenance
- Network patching
- Office365; Outlook, Flow, Teams, and the other Office365 products.
- Microsoft Service Manager
- ServiceNow – Ticket, Change Management system
Additional information
Please send us your CV or an updated LinkedIn profile.
There is no application deadline, finding the right candidate is more important to us than a speedy process. We remove the job ad when filling the position.
For any questions, contact Tine Moe, Senior Talent Acquisition Partner, by mail: [email protected].
dentsu does not discriminate against job applicants based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
Location:
København KBrand:
DentsuTime Type:
Full timeContract Type:
Permanent
Information og data
Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 6.2.2024, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- IT-supporter
- København K
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Statistik over udbudte jobs som it-supportere i København K
Herunder ser du udviklingen i udbudte it-supporter i København K over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal it-supportere.
Se flere statistikker her:
Statistik over udbudte it-supportere i København K over tid
| Dato | Alle jobs som it-supportere |
|---|---|
| 25. december 2024 | 0 |
| 24. december 2024 | 0 |
| 23. december 2024 | 0 |
| 22. december 2024 | 0 |
| 21. december 2024 | 0 |
| 20. december 2024 | 0 |
| 19. december 2024 | 0 |
| 18. december 2024 | 0 |
| 17. december 2024 | 0 |
| 16. december 2024 | 0 |
| 15. december 2024 | 0 |
| 14. december 2024 | 0 |
| 13. december 2024 | 0 |
| 12. december 2024 | 0 |
| 11. december 2024 | 0 |
| 10. december 2024 | 0 |
| 9. december 2024 | 0 |
| 8. december 2024 | 0 |
| 7. december 2024 | 0 |
| 6. december 2024 | 0 |
| 5. december 2024 | 0 |
| 4. december 2024 | 0 |
| 3. december 2024 | 0 |
| 2. december 2024 | 0 |
| 1. december 2024 | 0 |
| 30. november 2024 | 0 |
| 29. november 2024 | 0 |
| 28. november 2024 | 0 |
| 27. november 2024 | 0 |
| 26. november 2024 | 0 |
| 25. november 2024 | 0 |