IT Support Technician

Denne stilling er desværre ikke længere ledig.
Se alle ledige stillinger

København

IT Support Technician
IT

Are you ready to make a difference within our IT Services & Delivery team? Do you strive for perfection in everything you do? Are you motivated by delivering outstanding service to our end users? And are you good at spotting organizational optimization possibilities? Then this is your call to action!

A global environment
Our business is growing and so is our users’ need for support. Hence, we are looking for a skilled IT Support Technician to spearhead our operations out of CPH.
You will become part of a global team, headquartered in Copenhagen, where your manager will also be located. We value informality, flexibility and a high motivation to making a difference.

Your experience
For you to be the right candidate, you need to have an IT-related education, 2-4 years of experience from a similar job, be fluent in English and Danish, have an organized approach to your tasks, be improvement and detail oriented, and finally, have a mindset where you know the importance of putting our customers first – our end users!

Our expectations
We expect you to be willing to go the extra mile when it comes to supporting our users. We want to be the best at what we are doing – solving our users’ IT-related issues. Furthermore, we are maturing our organization to scale well along with the business. Thus, we also expect you to be change-ready, good at spotting opportunities for improvement and willing to work with smaller projects and analytical tasks alongside your daily tasks.

Your tasks will evolve around the following:

  • Maintaining a high level of customer service for all support-related queries
  • Follow processes defined and related to ITIL
  • Procurement and setup of hardware (PC and phones primarily)
  • Android and iOS troubleshooting and setup configuration
  • Solve walk-ins and support users with issues that cannot be solved remotely
  • Secure meeting rooms, printers, networks etc. are fully functional
  • Escalate issues to vendors and partner level support as appropriate
  • Report relevant issues, immediately to superior and project manager
  • Keep up to date with the latest technology within expertise field
  • Ensure and promote knowledge-sharing within department and global team
  • Monitor systems within areas of responsibility and take proactive measures as appropriate to ensure continued delivery of services
  • Assist and support in larger development projects for the department
  • Drive projects yourself and engage other team members
  • Push and mature our CPH office to increase professionalism and end-user satisfaction

Furthermore, we expect you have experience with:

  • Management of Microsoft services (AD, Sites and Services) we do run O365
  • Change management and version control
  • Administration, troubleshooting, and performance tuning of application stacks
  • Excel and PowerPoint superuser
  • Project management (on a basic level)
  • ITIL and Agile
  • Lean/SixSigma is a big plus, but not a prerequisite

If you are reading the above and thinking you are the perfect fit – then we cannot wait to hear from you.

We value our employees highly. This is reflected in our values, and we provide:

  • An attractive compensation package
  • Personal and professional development
  • Long-term employment
  • A challenging job in an international pharmaceutical company
  • A flat organizational structure


Additional information
Submit your application as soon as possible and no later than March 28. We conduct interviews on a continual basis and the position will be filled when we have met the right candidate.
If you have questions, please contact IT Manager Service, Per Eppers, at +45 20 11 02 52.

Xellia Pharmaceuticals is owned by Novo Holding A/S and is a specialty pharmaceutical company leading in the development, manufacture and supply of anti-infective treatments. Headquartered in Copenhagen, Denmark, Xellia has global facilities in Europe, North America, and Asia, currently employing over 1700 people. With over 100 years of industry experience in developing last resort treatments for infectious diseases, Xellia is focused on the supply of products which not only save lives, but also improve and enhance patients’ quality of life. Together with us, you can help lead the fight against bacterial infections.
Read more about Xellia Pharmaceuticals here


Information og data

Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".

Arbejdsstedet er beliggende i København

Jobbet er oprettet på vores service den 5.3.2021, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • IT-supporter
  • København

Lignende jobs

Statistik over udbudte jobs som it-supportere i København

Herunder ser du udviklingen i udbudte it-supporter i København over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal it-supportere i København.

Se flere statistikker her:
Statistik over udbudte it-supportere i København over tid

Dato Alle jobs som it-supportere
28. december 2024 27
27. december 2024 27
26. december 2024 27
25. december 2024 26
24. december 2024 27
23. december 2024 27
22. december 2024 27
21. december 2024 27
20. december 2024 31
19. december 2024 31
18. december 2024 29
17. december 2024 28
16. december 2024 26
15. december 2024 25
14. december 2024 25
13. december 2024 27
12. december 2024 28
11. december 2024 26
10. december 2024 24
9. december 2024 25
8. december 2024 24
7. december 2024 25
6. december 2024 25
5. december 2024 25
4. december 2024 24
3. december 2024 24
2. december 2024 23
1. december 2024 25
30. november 2024 25
29. november 2024 25
28. november 2024 25

Værd at vide når du søger job som it-supporter i København

Har du også drømt om at bo og arbejde i de charmerende gader i København? Så er du ikke alene! Men drømmene bliver sjældent til virkelighed uden lidt hårdt arbejde.

Mens København måske for nogle først og fremmest vækker billeder af hyggelige cafeer og historiske bygninger, banker et travlt erhvervsliv i hjertet af København. Hovedstaden huser et væld af brancher, men nogle skiller sig ud med et særligt højt antal ansatte.

Bydele i København

København byder på mere end smukke gader og hyggelige cafeer. De forskellige kvarterer har hver deres unikke atmosfære og erhvervsliv, hvilket kan påvirke din jobsøgning. Lad os dykke ned i nogle populære områder:

Indre By: Pulsens centrum med internationale virksomheder, finansverden og detailhandel. Perfekt for jobsøgende inden for finans, jura, medier og marketing. Tempoet er højt, og konkurrencen kan være hård.

Find ledige jobs i Indre By

Østerbro: En blanding af moderne boliger, historiske bygninger og innovative virksomheder. Hjem til Novo Nordisk og Vestas Wind Systems. Gode muligheder inden for life science, teknologi og bæredygtige løsninger.

Find ledige jobs i Østerbro

Nørrebro: Multikulturelt og kreativt med studerende, kunstnere og små startups. Populært blandt unge fagfolk og jobsøgende inden for den kreative sektor og servicebranchen.

Find ledige jobs i Nørrebro

Vesterbro: Tidligere industriområde forvandlet til et trendy sted med restauranter, barer og designvirksomheder. Tiltrækker kreative sjæle og jobsøgende inden for mode, design og underholdning.

Find ledige jobs i Vesterbro

Valby: Familievenligt og roligt med gode skoler og grønne områder. Mange offentlige institutioner og virksomheder inden for service og administration. Attraktivt for børnefamilier og jobsøgende i den offentlige sektor.

Find ledige jobs i Valby

Amager: Et område i rivende udvikling med fokus på moderne arkitektur og bæredygtighed. Hjem til Ørestad og store virksomheder som DSV og Ørsted. Gode muligheder inden for logistik, energi og transport.

Find ledige jobs på Amager

Mere information om København

Hvis du er på udkig efter et job i København, er det vigtigt, at du sætter dig grundigt ind i, hvordan jobmarkedet fungerer, og hvor i byen du vil arbejde og bo. Vi har samlet en guide med alle relevante oplysninger om København, så du kan få et samlet overblik. Læs mere om København i denne guide: København: Byen der byder på både drømmejob og spændende udfordringer