Customer Support Technical Agent, Damastown, Dublin 15, Ireland
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Udlandet
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Customer Support Technical Agent
Location: Damastown, Dublin 15.
Salary: Competitive (plus relocation package on €1500)
Hours: 37.5 hours weekly, Business hours
Contract: 23 months temporary with Cpl, Full time
Have you just finished your education and are you looking for some Challenges next year? Maybe a year aboard would be a good option?
If you are interested in IT, need experience for your CV or maybe you want to kickstart your career in a multicultural environment, Keep on reading!
One of the Biggest IT companies is looking for motivated Danish/Swedish/Norwegian speakers with an interest in IT to join their friendly technical support team located in beautiful Dublin, Ireland.
Why should you consider Dublin as you next destination?
About us
CPL Recruitment, in partnership with one of the biggest IT companies in the world, is currently recruiting for a new team member to join their team on-site the company's Campus located in Damastown, Dublin 15.
This is an exciting opportunity to kick-start and develop your career in the professional IT and Customer Service field with one of America’s largest IT Giants.
About the role
In this position, you will provide 1st level support to commercial customers across Europe.
The support delivered is Business to Business (B2B) only and the customers contact you directly with their IT queries by phone, E-mail or logging a Web Ticket.
You will gain vast exposure to different parts of a global business including service management, 2nd level support, technical resolver groups, quality control and finance. You will build valuable transferable skills in customer service, IT troubleshooting, problem determination, teamwork and quality control.
Responsibilities
Requirements
Benefits:
If you want to apply for this position, please send your CV and a short cover letter to [email protected]
If you are interested in languages jobs in Ireland, we’ll offer you meaning full jobs with great growth opportunities and development. Check out the Cpl website for other job opportunities: https://www.cpl.ie/language-jobs.aspx?page=22
(ism EURES Ireland)
EURES står for European Employment Service og er et tilbud til alle EU-borgere, der ønsker at arbejde i et andet EU/EØS-land. Her finder du job i udlandet og information om jobsøgning i udlandet.
http://www.eures.dk og http://www.europa.eu
Kilde: Jobnet.dk
****************************************************
Customer Support Technical Agent
Location: Damastown, Dublin 15.
Salary: Competitive (plus relocation package on €1500)
Hours: 37.5 hours weekly, Business hours
Contract: 23 months temporary with Cpl, Full time
Have you just finished your education and are you looking for some Challenges next year? Maybe a year aboard would be a good option?
If you are interested in IT, need experience for your CV or maybe you want to kickstart your career in a multicultural environment, Keep on reading!
One of the Biggest IT companies is looking for motivated Danish/Swedish/Norwegian speakers with an interest in IT to join their friendly technical support team located in beautiful Dublin, Ireland.
Why should you consider Dublin as you next destination?
- You will live in Irelands cosy capital and experience the friendly Irish culture first hand.
- Dublin is the Silicon Valley of European. IT companies such as IBM, Google and Facebook have their heard quart here.
- A fast-paced job market, which means good opportunities for job progression and development.
- A chance to gain a strong and professional international network.
- You can return to Denmark with the valuable experience that all the Danish companies demands
About us
CPL Recruitment, in partnership with one of the biggest IT companies in the world, is currently recruiting for a new team member to join their team on-site the company's Campus located in Damastown, Dublin 15.
This is an exciting opportunity to kick-start and develop your career in the professional IT and Customer Service field with one of America’s largest IT Giants.
About the role
In this position, you will provide 1st level support to commercial customers across Europe.
The support delivered is Business to Business (B2B) only and the customers contact you directly with their IT queries by phone, E-mail or logging a Web Ticket.
You will gain vast exposure to different parts of a global business including service management, 2nd level support, technical resolver groups, quality control and finance. You will build valuable transferable skills in customer service, IT troubleshooting, problem determination, teamwork and quality control.
Responsibilities
- Customer Contact: via phone, e-mail and Web Tickets.
- Documentation: Documenting information in the ticketing systems and providing the customer with information and updates.
- Quality: Follow quality guidelines to ensure customer service is delivered at a standard that matches the quality of the company brand.
- Problem Determination: Access to knowledge databases and various tools to determine the source of the problem you are faced with. You will troubleshoot through remote takeover or by guiding the customer through their issues.
Requirements
- Fluent in English and one of the Nordic Languages (Danish/Swedish/Norwegian)
- High school diploma (STX, HHX, HTX, HF or another equivalent leaving certificate)
- Some previous work experience and/or education in IT is desired
- Recent work experience and professional understanding of customer service
- Able to work in a team and team and personal related targets
Benefits:
- Performance Bonus up to €1,400
- €1,500 Relocation allowance
- Full-paid Training provided
- Career Progression
- Salary yearly review
- 21 days holidays + birthday off & 9 Bank Holidays
- Discounted Health Plan
- PRSA (Pension)
- Gym Onsite
- Discounted Sports / Social Club
- Full Canteen, coffee docks and Starbucks on-site
If you want to apply for this position, please send your CV and a short cover letter to [email protected]
If you are interested in languages jobs in Ireland, we’ll offer you meaning full jobs with great growth opportunities and development. Check out the Cpl website for other job opportunities: https://www.cpl.ie/language-jobs.aspx?page=22
(ism EURES Ireland)
EURES står for European Employment Service og er et tilbud til alle EU-borgere, der ønsker at arbejde i et andet EU/EØS-land. Her finder du job i udlandet og information om jobsøgning i udlandet.
http://www.eures.dk og http://www.europa.eu
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Udlandet
Jobbet er oprettet på vores service den 9.9.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Udlandet
- Mandag den 04. november 2019
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Statistik over udbudte jobs som kundeservicemedarbejdere i Udlandet
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Udlandet over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere i Udlandet.
Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i Udlandet over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 12. november 2024 | 99 |
| 11. november 2024 | 100 |
| 10. november 2024 | 100 |
| 9. november 2024 | 100 |
| 8. november 2024 | 100 |
| 7. november 2024 | 100 |
| 6. november 2024 | 104 |
| 5. november 2024 | 101 |
| 4. november 2024 | 99 |
| 3. november 2024 | 99 |
| 2. november 2024 | 99 |
| 1. november 2024 | 101 |
| 31. oktober 2024 | 101 |
| 30. oktober 2024 | 98 |
| 29. oktober 2024 | 101 |
| 28. oktober 2024 | 99 |
| 27. oktober 2024 | 100 |
| 26. oktober 2024 | 100 |
| 25. oktober 2024 | 75 |
| 24. oktober 2024 | 96 |
| 23. oktober 2024 | 96 |
| 22. oktober 2024 | 96 |
| 21. oktober 2024 | 94 |
| 20. oktober 2024 | 95 |
| 19. oktober 2024 | 95 |
| 18. oktober 2024 | 93 |
| 17. oktober 2024 | 93 |
| 16. oktober 2024 | 93 |
| 15. oktober 2024 | 91 |
| 14. oktober 2024 | 81 |
| 13. oktober 2024 | 81 |