Account Support Associate, Blanchardstown, Dublin 15, Ireland

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Udlandet

Account Support Associate

Location: Blanchardstown, Dublin 15.

Salary: €24.000 annually (€1000 language + €2000 sign-on bonus and 7% variable pay)

Hours: 40 hours weekly, 8-16.00

Contract: Perm

Relocation package: included €1250 plus 2 weeks accommodation

Have you dreamed about becoming a part of a global business technology company and gain valuable international experience? Do you want to prefect your English skills and do you enjoy talking to and helping clients?

We have an exciting new project in one of the leading business technology companies in the world. The company is specialized in office supply, hardware and printers and we are looking for Nordic Language speakers (Danish, Norwegian and Swedish) to join our friendly and dynamic Service Desk team in Dublin, Ireland.

The position is entry level and we will consider candidates who are already based in Dublin or willing to relocate.

A generous relocation package provided including 2 weeks paid hotel and €1250 upfront for relocation expenses.

Why should you consider Dublin as your next destination?

  • You will live in Ireland’s cosy capital and experience the friendly Irish (pub) culture first hand.
  • Dublin is the Silicon Valley of Europe. IT companies such as IBM, Google and Facebook have their heard quart here.
  • A fast-paced job market, which means good opportunities for job progression and development.
  • A chance to gain a strong professional and international network.
  • You can return to Scandinavia with the valuable experience that all the companies demand.

Requirements:

  • Fluent in Danish, Norwegian OR Swedish and a reasonable level of English
  • High School Diploma or an equivalent Leaving Certificate
  • Knowledge of Computers and a good knowledge of printers
  • Minimum 6 months experience in customer service and call centre environment
  • Effective interactive skills and ability to work as part of a team
  • Willing to assume responsibility for customer problems
  • Flexible attitude towards working patterns including early starts, & Bank Holidays

Main Responsibilities:

  • Act as the primary point of contact for customers on all escalations.
  • Handle phone calls/emails and deal with them efficiently and with empathy to ensure a positive experience for our customers
  • Invite customers to participate in telephone problem resolution using available tools to diagnose and resolve technical problems
  • Co-ordinate all Break/Fix calls to enable dispatch of Multi-vendor engineers to customers
  • Maintain accurate database information

If you want to apply for this position, please send your CV and a short cover letter to [email protected]

If you are interested in languages jobs in Ireland, we’ll offer you meaning full jobs with great growth opportunities and development. Check out the Cpl website for other job opportunities: https://www.cpl.ie/language-jobs.aspx?page=22

(ism EURES Ireland)

EURES står for European Employment Service og er et tilbud til alle EU-borgere, der ønsker at arbejde i et andet EU/EØS-land. Her finder du job i udlandet og information om jobsøgning i udlandet.

http://www.eures.dk og http://www.europa.eu


Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Marketingmedarbejder", og befinder sig i kategorien "Kommunikation, marketing, salg".

Arbejdsstedet er beliggende i Udlandet

Jobbet er oprettet på vores service den 9.9.2019, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Marketingmedarbejder
  • Udlandet
  • Mandag den 04. november 2019

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