Senior IT Architect for End-Point Management

Are you an experienced IT architect within end-point management and are you looking for a new challenge? Are troubleshooting and problem-solving part of your DNA? Are you ready to be part of Novo Nordisk’s digital transformation? If so, then why not take the opportunity to start the new year joining the Novo Nordisk family and be part of our Digital Workplace team. Read on and apply below! Let’s talk about the role As our new Senior End-point Management Architect, you will be responsible for ensuring a stable global end-point management set-up, as well as drive and implement approved projects. We have the global responsibility for ensuring a high-end user experience with end-user devices, primarily laptops and desktops, and it is within our utmost importance to ensure a simple solution with high performance for all Novo Nordisk employees. You will be working on ensuring that configuration, updates, and security are working according to our policies and standards together with our vendor. You will also be assisting with high-level troubleshooting and drive the resolution of any performance issues that may affect the end-user experience. Main job tasks: • Collaborating – and contributing – on developing end-point management roadmaps as well as handling document and report activities and incidents
• Monitoring, analysing, evaluating device performance and provide technical input for performance optimization.
• Implementing appropriate solutions, such as optimization, repair, upgrade, replacement, or training and ensuring end-user devices meet expectations and communicate actions/results to stakeholders
• Updating and deciding on new hardware upgrades (new models) and ensure compliance with Novo Nordisk needs
• Ensuring that relevant architectural documentation is available and updated
• Staying ahead of future trends, asses new technologies and its infrastructure opportunities and evaluate the feasibility of concepts and services from vendors
• Overseeing the service deliveries from vendors on the contractual services being provided and ensuring high collaboration with vendors

The skills we hope to see The ideal candidate for this position should meet most of the following requirements: • Bachelor's degree in computer science, information technology, or related field along with 3-5 years of proven experience in end-point management and troubleshooting, preferably in a large and complex environment
• Strong technical knowledge of end-user devices, operating systems, network protocols, and security standards
• Relevant certifications within device management (ie. Microsoft 365 Certified: Modern Desktop Administrator Associate or similar),
• Knowledge and experience of platforms/services: SCCM, Autopilot, Intune, Entra ID
• Experience in resolving issues related to desktops, laptops, tablets, smartphones, printers, and other peripherals
• Knowledgeable in best practices and standards for end-user device management, such as device configuration, deployment, updates, backup, recovery, and security
• Fluent written and spoken English The ideal candidate for this position should have a quality mindset, great communication and analytical skills, as well as be open to feedback and able to work independently while paying attention to deadlines. You should also have a solution-oriented and curious mindset and be able to present ideas effectively, demonstrating a good understanding of customer service management, as well as the technical aspects of our services. Moreover, you should possess a high level of integrity and strong negotiation skills.
Studies show that members of underrepresented communities don’t apply for jobs unless they’re 100% “qualified”. If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application! About the department The Digital Workplace Department is globally responsible for ensuring a digital working environment fostering simplicity, collaboration, and high performance for all Novo Nordisk employees. We manage Microsoft 365, Meeting technologies, Computing, and Mobile platforms and devices as part of DD&IT, Novo Nordisk's Digital, Data, and IT partner. The activity level is high, and we have many major initiatives and projects going on, making this an exciting place to work. We provide a fun, healthy, and engaging working environment that supports you in being a whole person with a sustainable work/life balance. Join the Novo Nordisk family Novo Nordisk is a global healthcare company headquartered in Denmark. For 100 years, we have been driving change to defeat diabetes and other serious chronic diseases. As a result, our treatments today benefit millions of people living with diabetes, obesity, and rare blood and endocrine diseases. We are proud of that.
We are proud of our people too, and we employ more than 57,000 bright and diverse minds in 80 offices worldwide. With us, your bright mind and commitment help us change lives for people worldwide. In exchange, we offer you a seat in a rewarding and purpose-driven culture where your professional and personal development is highly valued. That said, opportunities are many in Novo Nordisk. Contact For further information, don't hesitate to get in touch with Theo Falkjær, Product Owner on +45 3075 7716 or Victoria Vorting, Senior Manager on +45 3075 6196. Deadline 27 October 2023 Interviews will be conducted on an ongoing basis, so we encourage you to apply as soon as possible. You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.