Student Assistant for Client Insights
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Studiejob - København
About the job
Saxo Bank is looking for a Student Assistant to join Client Insights team and support the setup and execution of user research within Saxo Bank. Client Insights is part of the Saxo Experience Office (SXO), which in addition to Client Insights encompasses Marketing, PR, UX & Design, Digital Engagement as well as the commercial ownership of Saxo Bank’s offering. Expected start date – August 2021.
Responsibilities
- Support the design and execution of client research, both surveys and interviews
- Manage the User Research Lab, where Client Insights runs user tests of Saxo Banks platforms and content
- Recruiting – recruit participants for user research in both the User Research Lab and virtually
- Research – conduct occasional research of 3rd party data to complement ongoing client research in Saxo Bank
- Analysis – work with Client Insights team members and the broader insights community in Saxo Bank to analyze internal and external research and identify patterns in client behaviour
- Reporting – collaborate with Client Insights team members to create reports on client behaviour and preferences that support the continuous efforts to drive client-centricity across Saxo Bank
Your Profile
- You are currently doing your bachelor’s or master’s degree, ideally within Marketing, Communications or Innovation Management
- You have minimum of 2 years of education left
- You are native or fluent in English
- Experience with consumer and market research is a plus, but not a must.
- You have an eye for detail. Execution quality and reliability are your trademarks
- You are a quick learner and you thrive in a fast-paced environment with tight deadlines and demanding stakeholders
- You are a team player, who can also get stuff done individually
- You have good time management skills and are able to juggle multiple tasks at once without missing a beat
- Be entrepreneurial - you see opportunities to improve, roll-up your sleeves and get it done
- You have experience working with Microsoft Office suite
- Your experience is not as important as your passion for client centricity
We Offer
We aspire to be a non-hierarchical, purpose-driven organisation. At Saxo it is not about entitlement, it is about impact, no matter where you sit in the organisation. A good idea is always taken seriously and you can truly make a difference.
When you work here, you become part of the Saxo family. We invest in your personal development and offer you large responsibility from day one. We encourage an open feedback culture and team efforts. If you show a collaborative spirit, drive and passion, your learning curve will be steep and your (international) career opportunities with Saxo immense.
We offer good and competitive terms of employment. Ideal start date: August 1 or before.
Saxo Experience Office (SXO) within Saxo Bank
The Saxo Experience Office department has the overall responsibility for the client journey and all client facing touchpoints across channels and platforms.
We ensure, in close collaboration with the rest of Saxo Bank, that our technology, scale and talented employees translate into great client experiences and profitable business. SXO is responsible for ensuring that we have living and breathing client engagement.
Part of SXO’s core focus is also on being sharp on client needs before we build new features or launch new projects across the Bank - by building prototypes, testing, understanding money making logic behind the offering and the go-to-market strategy before we build a new solution.
How to apply
Click on the apply button above to apply. We look forward to getting to know you better!
About Saxo Bank
We believe access to global capital markets is not only for the privileged few. Our vision is to enable people to fulfill their financial aspirations to make an impact. That’s why we use the power of technology to deliver clients what they need, when they need it in a user-friendly and personalised experience. We aim to deliver the world’s most user-friendly and personalized trading and investment platform experience, which gives our clients exactly what they need to make more informed investment decisions.
As a fintech pioneer founded in 1992, we focus on clients, quality, speed of innovation and use of disruptive technology. Headquartered in Denmark, we employ more than 2,000 people across 60 different nationalities globally. We have offices in key financial centres around the world including London, Amsterdam, Singapore, Shanghai, Hong Kong, Sydney, Gurgaon, Tokyo and Paris. With our global footprint, you can impact how people trade financial markets worldwide.
Do you want to work for an extremely ambitious organisation at the cutting edge of banking and technology? You’ll be joining a company that:
- Continuously strives to improve the Saxo Experience and exceed our clients’ expectations
- Always invests in the future
- Builds unrivalled platforms for seasoned and experienced investors and wholesale clients that provide real-time access to global capital markets
- Consistently wins the highest accolades for our platforms, products and service
So, if you’re up for the challenge of breaking down barriers in global financial markets, we’re always looking for ambitious and enthusiastic people who share our passion for clients, technology and innovation and can bring new perspectives to our diverse team.
At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!
For more on our story, culture and identity, please read the Saxo Bank Foundation, written by our CEO and founder Kim Fournais.
Information og data
Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 14.6.2021, men kan have været deaktiveret og genaktiveret igen.
- Øvrige
- København
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