Quality Coordinator for Customer Quality Intelligence
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Ballerup
Do you want to join a company that every day strives to make a difference for hearing aid users? And are you interested in quality improvements and have excellent organization skills and an extremely keen eye for details?
Welcome to GN Hearing – we make life sound better
At GN Hearing, we develop innovative hearing solutions with great sound quality and excellent design to ensure that hearing aid users will be able to hear more, do more and be more than ever thought possible.
As our new quality coordinator, you will join the Customer Quality Intelligence (CQI) team in Corporate Quality at our HQ in Ballerup. This diverse team currently consists of 10 skilled, dedicated and experienced people who ensure that our products live up to the highest quality standards.
Gain a central role as our detailed coordinator
Organization, coordination and attention to processes and details are key elements in your new position as quality coordinator. You plan, coordinate and follow up on meetings, cases, projects and requests and make sure that everything runs smoothly in the office.
In this role, you are the one with the great overview who always know the status of quality cases and how and when to pull info out of otherwise busy people.
Specific tasks include:
“This position is extremely important for our department in order to optimize our resources and ensure high-quality products for our end users. At the same time, this position can be a stepping stone for the right candidate to further advance in the company,” says Head of CQI, Per Castensson.
An investment in your future
You will join a very dedicated team of experts where cooperation is highly valued. We work at the intersection between our technical experts and customers, and our finest task is to ensure high-quality products and efficient processes. Our days can be intense if a problem arises, but we always have each other’s backs and step in when needed.
The team has a very central position in GN’s quality improvement work and is therefore a top priority within the company. As a coordinator, you will quickly get a broad range of touchpoints as well as a detailed insight into our company. At GN, we always value dedicated and committed employees – and for the right person, this job creates great opportunities internally in the future.
Organized, detail-oriented and good people skills
Working cross-functions in this position, you will need your great ability to work with a wide range of people, from R&D to Production and Quality teams in the local markets. Moreover, your amazing organization skills combined with your keen eye for details ensures you are always one step ahead, and you maintain the helicopter view on all administrative things related to our department.
You read situations and people well, and you know when to put on your diplomatic face in pressing circumstances – and likewise, you know when to demand a little more action and feedback from your colleagues.
We furthermore imagine that you:
Would you like to know more?
To apply, use the ‘APPLY’ link no later than 24. March 2021. Applications are assessed on a continuous basis, which is why we encourage you to send your application as soon as possible.
If you want to know more about the position, you are welcome to contact Head of CQI Per Castensson on +45 5336 4348.
#LI-Resound
Welcome to GN Hearing – we make life sound better
At GN Hearing, we develop innovative hearing solutions with great sound quality and excellent design to ensure that hearing aid users will be able to hear more, do more and be more than ever thought possible.
As our new quality coordinator, you will join the Customer Quality Intelligence (CQI) team in Corporate Quality at our HQ in Ballerup. This diverse team currently consists of 10 skilled, dedicated and experienced people who ensure that our products live up to the highest quality standards.
Gain a central role as our detailed coordinator
Organization, coordination and attention to processes and details are key elements in your new position as quality coordinator. You plan, coordinate and follow up on meetings, cases, projects and requests and make sure that everything runs smoothly in the office.
In this role, you are the one with the great overview who always know the status of quality cases and how and when to pull info out of otherwise busy people.
Specific tasks include:
- Updating and issuing regular quality reports (KPIs)
- Maintaining overview and reporting status of open cases (CAPA, escalated complaints, etc).
- Processing quality data and case categorization (complaints etc.)
- Capturing new requests/escalations (e.g. global CAPA cases)
- Organizing meetings, coordinating and preparing materials as well as taking minutes
- Managing relevant training records, ensuring approval and archiving
“This position is extremely important for our department in order to optimize our resources and ensure high-quality products for our end users. At the same time, this position can be a stepping stone for the right candidate to further advance in the company,” says Head of CQI, Per Castensson.
An investment in your future
You will join a very dedicated team of experts where cooperation is highly valued. We work at the intersection between our technical experts and customers, and our finest task is to ensure high-quality products and efficient processes. Our days can be intense if a problem arises, but we always have each other’s backs and step in when needed.
The team has a very central position in GN’s quality improvement work and is therefore a top priority within the company. As a coordinator, you will quickly get a broad range of touchpoints as well as a detailed insight into our company. At GN, we always value dedicated and committed employees – and for the right person, this job creates great opportunities internally in the future.
Organized, detail-oriented and good people skills
Working cross-functions in this position, you will need your great ability to work with a wide range of people, from R&D to Production and Quality teams in the local markets. Moreover, your amazing organization skills combined with your keen eye for details ensures you are always one step ahead, and you maintain the helicopter view on all administrative things related to our department.
You read situations and people well, and you know when to put on your diplomatic face in pressing circumstances – and likewise, you know when to demand a little more action and feedback from your colleagues.
We furthermore imagine that you:
- Have good communications skills and are able to communicate clearly in a respectful and motivating way both verbally and in writing (English)
- Have 3-5 years of experience working in a similar position
- Have a flair for IT systems and data processing (e.g. Excel)
- Are self-driven and able to work independently
Would you like to know more?
To apply, use the ‘APPLY’ link no later than 24. March 2021. Applications are assessed on a continuous basis, which is why we encourage you to send your application as soon as possible.
If you want to know more about the position, you are welcome to contact Head of CQI Per Castensson on +45 5336 4348.
#LI-Resound
Information og data
Denne ledige stilling har jobtypen "Produktspecialist", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i Ballerup.
Jobbet er oprettet på vores service den 3.3.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Produktspecialist
- Ballerup
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Statistik over udbudte produktspecialister i Ballerup over tid
| Dato | Alle jobs som produktspecialister |
|---|---|
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