Customer Insights Associate Director

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Søborg

Are you passionate about bringing the patient and customer voice into the development of commercial strategies for Novo Nordisk? Can you digest comprehensive market and customer information into concise insights and convert these into an impact on global brand strategy and tactics? Would you like to work in an international dynamic and high-energy environment and change patients’ lives?

If so, this is your chance. Apply now and join us. Together we can create life-changing innovation.

The position

The Customer Insights function drives market research for Business Development opportunities and across the product lifecycle from early pipeline to in-market products e.g. preference share market research, key message testing, drivers and barriers market research etc.

Your key areas of responsibility are:

  • Lead quantitative and qualitative market research projects, generate customer insights, and provide strategic and tactical recommendations for key brands in Novo Nordisk, early pipeline and Business development opportunities
  • Lead the insights generation process annually for key brands to prepare for the annual brand strategy update as well as provide recommendations for the yearly global market research plan
  • Provide management with “best in class” customer insights analysis to enable strategic and operational decision-making
  • Drive learnings across the team and key departmental processes to improve the insights generated
  • Coaching junior colleagues and leading best practice for onboarding and training them

Furthermore, you are expected to maintain a strong business relationship with global brand teams, market access, and key affiliates.

Qualifications

To thrive and succeed, we expect you to have:

  • Master’s degree in business, economics, social sciences, or similar
  • +8 years of experience in working with quantitative and qualitative market research projects
  • Strong analytical skills to derive insights to impact global strategies with the ability to challenge and refine assumptions
  • Ability to effectively communicate results to stakeholders at various levels
  • Fluency in written and spoken English with strong communication capabilities

Moreover, you have solid project and stakeholder management skills in a cross-functional setting, including the ability to influence others. You come with a proven capability in delivering results under pressure and within tight and moving deadlines. We expect that you strive for excellence and that you thrive in a dynamic and international environment and that you have a ‘can-do’ attitude.

It is an advantage to have:

  • Solid experience from the pharmaceutical industry or from market research agencies or management consulting firms with a focus on the pharmaceutical industry
  • Experience in working with market research for Business Development opportunities

About department

The Other Serious Chronic Diseases (OSCD) Insights & Forecasting department is part of the OSCD Commercial Unit which consists of four therapeutic areas: Cardiovascular Disease, Chronic Kidney Disease, Liver Disease (incl. Non-alcoholic steatohepatitis), and Alzheimer’s Disease.

The team is responsible for bringing patient- and Healthcare professional (HCP)-level insights into core decisions for strategic brands, patient access and Research & Development. We work as insights partners across Commercial Strategy Corporate Affairs and Operations and generate insights through market research and patient and physician data analyses.

The team composition is highly skilled experts with a commercial/business/consulting background and different nationalities. We are 4 people in Denmark and 1 in Bangalore. You will have the opportunity to join an international, high-performing team.

Working at Novo Nordisk

At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care.

Contact

For further information, please contact Karin Kernø Jørgensen, Director OSCD Insights & Forecasting at [email protected]

Deadline

27 November 2022.

To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

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Information og data

Denne ledige stilling har jobtypen "Marketingmedarbejder", og befinder sig i kategorien "Kommunikation, marketing, salg".

Arbejdsstedet er beliggende i Søborg.

Jobbet er oprettet på vores service den 8.11.2022, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Marketingmedarbejder
  • Søborg

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