UX/Communications consultant for HR/Employee Experience portal

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Bagsværd

Are you driven by making a difference for colleagues and leaders? We are looking for a new team member, who can help us make our global HR Portal askHR (ServiceNow HR) engaging and easy to use.

Our HR portal is the one point of entry to HR in Novo Nordisk where employees can perform self-service on HR tasks, contact the regional service centres and find answers to all their HR questions spanning from global HR concepts to local employment-related questions.

If you want to be a part of Novo Nordisk growing journey and embark on a life-changing career, then look no further. Apply now!

The position

The main responsibility is to drive portal improvements from an employee experience perspective. This means understanding end users, identifying areas of improvement and breaking this down to features for implementation. You will be covering portal front end elements and functionality like portal widgets, navigation/search and design.

You are expected to deliver quality advice on UX/employee experience and collaborate closely with other teams and internal stakeholders in finding the best solutions to cover needs from both users and People & Organisation delivering the portal content. Your tasks will be to:

  • Proactively collect user feedback directly from the portal or through user groups to constantly be on top of pain points and opportunities for portal improvements
  • Develop and maintain a ServiceNow feature roadmap for utilising new functionality to improve employee experience on the portal
  • Develop prototypes and draft solutions before implementation adhering to our corporate CVI and in alignment with other HR systems
  • Define user testing and UX methods to be used when implementing new solutions and teach, guide and engage team members in the importance of a user-centred development focus
  • Ensure that portal design, widgets, search and navigation provide the best user experience
  • Support the rest of the team in change communication and impact assessment when delivering new functionality

Qualifications

  • You have an academic degree probably within the field of Communication, User Experience and Usability, Software Development
  • Ideally a minimum of 3-5 years’ experience from similar positions either working with development of digital HR/communication solutions, portal design or UX
  • Technical mindset and the ability to collaborate with developers on finding possible solutions and maybe even perform some configuration directly in ServiceNow (HTML/coding experience an advantage)
  • Good communicator with a change communication experience
  • Can apply functional UX and can design a great employee experience that meet user needs
  • Experience with ServiceNow is an advantage
  • We are on a learning journey and need to stay open - you contribute by being curious, eager to learn and actively seek feedback from users and stakeholders

About the department

The job is in the askHR, ServiceNow HR unit where we operate and develop the HR portal to support employees across Novo Nordisk, performing their HR related tasks.

Daily, you will be part of a global, agile team of HR- and IT professionals driving the development and maintenance of the HR portal. We collaborate closely and encourage quality mindset and proactivity.

Working at Novo Nordisk

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds, and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Contact

For more information, please contact Senior Manager, askHR, Nina Westergaard, at +45 30755547

Deadline

The final deadline for applying is December 5th 2022. Please note that applications will be reviewed continuously.

You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV.

To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

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Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".

Arbejdsstedet er beliggende i Bagsværd.

Jobbet er oprettet på vores service den 25.11.2022, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
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