Functional Product Owner, Sales processes
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København K
Opportunity
At Maersk we have embarked on an industry-defining transformation that will change the way the world moves.
It’s a big moment for all of us – and we all have our part to play in it.
Are you ready to join us and play central role in redefining the way we serve our Customers in Maersk?
We are looking for strong Functional Product Owner eager to join our Sales Processes team, to make the strategy of being the Global Integrator of Container Logistics a reality.
We offer
An exciting opportunity where the right candidate will become part of the functional product organisation which is responsible for the Sales processes at Maersk.
In this role you will ensure we define the right business requirements for our Platforms, centered on our customers needs, that will eventually deliver world class user experiences.
Multiple Functional Product Owners own the ‘end to end’ process landscape at Maersk, driving standardization and automation, along with embedded control measures.
A key part of this position is to play a strong role of the Platform and Tech enabled Transformation at Maersk.
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs.
We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Key responsibilities
The Functional Product Owner owns the functional design and processes within the Sales and wider Lead to Agreement (LtA) organization.
You will center Voice of Customer to define the sales process requirements to bring value and improvement to our end users.
You will own the process design and play a key role in the technological developments needed to support the function.
You will also play the role of change agent to deploy your design within the organisation.
To ensure you deliver on this you will need to:
• Be accountable for one or more Level 3 (L3) processes including overall process design ownership down to L5 level
• Maintain an up-to-date Process Map for the L3 process along with inputs and outputs and metrics to define success.
• Along with the team of FPO(s), is responsible for the overall L2 processes; Maintain an overall user journey and customer journey for the end to end L2 process
• Be accountable for standardization and automation of the process steps. Along with all the peer L3 Functional owners, responsible in ensuring that as Maersk we achieve the standardization goals
• Define the operational metrics that measure the success of the respective process outcomes, including adoption and non-technical metrics, and track the performance towards our standardization & automation goals
• Work with Platform Product Owners to ensure User Stories deliver intended product, aligned to our customer-centric business priorities
• Establish control measures so that processes are deemed well-defined, repeatable, and consistent, with no high impact audit findings from internal or external auditors. Ensure all audit findings are progressed and closed to completion within timelines
• Define Business Policy Choices to be made to enable high degree of standardization to the process landscape.
We are looking for
The ideal candidate will likely have domain expertise of 10-15 years in the respective space gained at Maersk or similar external experience.
You bring clear-thinking to complexity and are comfortable working in a highly visible role that impacts across the entire business.
You apply design thinking methods in designing robust processes that can operate at industrial scale.
Former experience working in Agile environment will be deemed as an advantage but not a minimum requirement to apply.
Your Customer Obsession means that you always start with the Customers and ensure that the process designs are always delivering great experiences.
Furthermore you:
• Have high energy and you happy to work simultaneously on both your assigned scope as well as push the entire team’s scope forward
• Are true team player, and enjoy delivering great results as a team, rather than only on your own. We play team sports in the Sales processes & wider LtA team!
• Are hands-on, attention to detail, process oriented and carry a mindset of ‘learn it all’ instead of ‘know it all’
• Are someone who can use your analytical and logical mindset to solve exceptionally complex problems
• Are a natural communicator, and collaborator with an action bias
• Are excited by and preferably have experience with technology and you embrace the platform and product thinking
• Have a track record in change management through communication and working with data-based decision making.
Information og data
Denne ledige stilling har jobtypen "Produktspecialist", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 8.3.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Produktspecialist
- København K
- Søndag den 20. marts 2022
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