UX Researcher

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Ballerup

Do you have a passion for building empathy with our users and understanding their needs and pains? And do you want to help us focus on user needs when driving initiatives solving business challenges from idea to finished digital product within Novo Nordisk’s manufacturing processes? Then this is your moment. We are looking for an experienced UX Researcher to join our team to help us support the development of our central Manufacturing Intelligence and production facility solutions. Apply now and join us for a life-changing career! The Position
In this exciting opportunity you will be a part of the UX, Design & Consulting team based in Novo Nordisk new Tech Campus in Ballerup, Denmark. Your focus will be to cover all aspects of UX research - from planning and scoping research activities to conducting research using a variety of methods and finally generating and communicating insights and UX methodology in compelling ways. Key Responsibilities:
  • To be the UX Researcher in digital projects across the manufacturing processes in Product Supply (PS) designing for our main users; Novo Nordisk employees
  • Plan, drive and conduct the research needed for ensuring we address the pains and problems of our end users
  • Challenge the status quo and help various project teams practice a more user-centric approach to product/platform development
  • Take the lead on defining problems and finding opportunities for user research across the PS organization
  • Conduct comprehensive research to assess and validate digitalization ideas from Business Owners (BO) and stakeholders, incorporating insights into the continuous development of the UX, Design, and Consulting department
  • Building empathy with our users to agile teams, creating personas, user journeys and other relevant artefacts
  • Foster relationships with stakeholders while building empathy with users through the creation of personas, user journeys, and other relevant artifacts, contributing to the growth of the UX research competence group
  • You will engage in diverse projects and partner with cross-functional teams, providing opportunities to shape decision-making as a strategic collaborator. Your active involvement will be crucial in driving the digital transformation of Product Supply, Quality, and IT at Novo Nordisk (PSQIT). Qualifications
    We are looking for a proactive and curious colleague with a proficiency in eliciting robust user insights through empathetic means. You are driven to achieve first class results and you can spot new opportunities as well as challenge status quo. You are organized and structured with high quality standards.
    The ideal candidate will have a proven track record in most of the following skills and experiences:
  • Hold a degree within human behaviour related research
  • 3+ years of experience within the field of research
  • Experience from working in/investigating manufacturing environments and production facilities
  • Experience with driving all aspects of research activities: Planning, scoping, conducting, analysing, and communicating research
  • Demonstrated expertise in qualitative research methodologies, ensuring the application of the most suitable methods to achieve desired outcomes
  • Proven ability to generate and communicate actionable insights to diverse teams, including designers, product managers, developers, engineers, and architects
  • Effective collaboration with stakeholders in cross-functional teams, serving as a strategic partner in product decisions, and adept at presenting ideas persuasively to diverse audiences, with fluent proficiency in English
  • You are a team player who works closely together with other disciplines, such as developers, management, products owners/manager, and business analysts
  • The department
    You will join the Data Digital IT (DDIT) Product Supply New Tech area in Ballerup, Denmark. We are more than 45 digital experts collaborating and co-creating with deep knowledge colleagues in the Novo Nordisk’s Manufacturing processes. We are working across SVP areas and supports the entire global network of manufacturing sites in product supply. The UX, Design & Consulting department is responsible designing and developing innovative and value adding digital solutions used by people working at Novo Nordisk’s production sites. The team consists of 18 colleagues working across 3 competence groups: Digital Business Consultants, UX Research and UX Design. Our team is responsible for driving the development and implementation of good design practices and best practices, including discovery, ideation, conceptualizing, detailed design, prototypes, and validation frameworks (from idea to proof of value) and implement activities such as user research, information architecture, wireframing, prototyping, usability testing and visual communication in DDIT PS Technology Foundation and Transformation Working at Novo Nordisk
    Novo Nordisk is a global healthcare company headquartered in Denmark. For 100 years, we have been driving change to defeat diabetes and other serious chronic diseases. As a result, our treatments today benefit millions of people living with diabetes, obesity, and rare blood and endocrine diseases. We are proud of that. We are proud of our people too, and we employ more than 57,000 bright and diverse minds in 80 offices worldwide. With us, your bright mind and commitment help us change lives for people worldwide. In exchange, we offer you a seat in a rewarding and purpose-driven culture where your professional and personal development is highly valued. That said, opportunities are many in Novo Nordisk. Contact
    For further information, please contact Department Manager Helle Lønroth on +45 34 48 33 16. Deadline
    11 February 2024
    Feeling overwhelmed by job requirements and doubting if you're 100% qualified? Don't let it stop you! We encourage you to apply anyway, as your profile could surprise us and fit our needs better than you think. So, take the leap and submit your application.
    To ensure a fair and equal recruitment process, please refrain from adding a picture in your CV. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


    Information og data

    Denne ledige stilling har jobtypen "Projektleder", og befinder sig i kategorien "Ledelse og personale".

    Arbejdsstedet er beliggende i Ballerup.

    Jobbet er oprettet på vores service den 31.1.2024, men kan have været deaktiveret og genaktiveret igen.

    Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
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